360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Photograph of three people on a park bench

Aug 30, 2019 By

Salesforce Service Cloud Named an August 2019 Gartner Peer Insights Customers’ Choice for CRM Customer Engagement Center

Customer Service, Service Cloud

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Jul 19, 2019 By

How to Leverage “Order on Behalf Of” (OOBO) Using Commerce and Service Clouds

Commerce, Commerce Cloud, Customer Service, Customer Success, Service Cloud

How to Provide High-Touch Service with “Order on Behalf Of” Capability

Jul 16, 2019 By

How to Provide High-Touch Service With “Order on Behalf Of” Capability

B2B Commerce, Commerce, Commerce Cloud, Customer Service, Retail, Service Cloud