360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 17, 2020 By Kris Lande

Innovation Through Change: Highlights From TrailheaDX ‘20

TrailheaDX — where Trailblazers from all over the world come together to see the latest innovations, learn new skills, connect with old and new friends, have fun, and give back — was virtual for 2020. Here are the higlights... Read More

Digital Transformation, IT, Salesforce Ohana, Innovation, Equality, Events, TrailheaDX

Mar 12, 2020 By Isabel Gonçalves

5 Ways Businesses Can Drive Gender Equality

International Women’s Day and Women’s History Month is not just about celebrating and honoring trailblazing women. It's also about raising awareness around the gaps in gender equality that still exist today. The United Nations set up 17 Sustainable Development Goals (SDGs), which many companies,... Read More

Business as a Platform for Change, Salesforce Ohana, Equality, Customer Success, Events, Leadership Insights

Mar 04, 2020 By Annette Vernon

Make Your Voice Heard: Connections ‘20 Call for Speakers

MARCH 16, 2020 UPDATE: After careful consideration, we’ve decided there will be no physical event for Connections. Instead, we will reimagine Connections as a virtual experience and deliver a full program of inspiring sessions and educational content. Learn more. Connections is in May — that's... Read More

Commerce, Customer Service, Connections, Events, Marketing

Feb 07, 2020 By Kelcy Joynt

Where to Find Salesforce at Mobile World Congress Barcelona

Join us at MWC Barcelona on February 24-27, 2020, to dive into the latest innovations in technology and learn how our intelligent mobile solutions can help your business keep up. You can find us in the Salesforce Networking Garden in GG2. Here are four reasons why you should swing by and say... Read More

Salesforce Ohana, Communications, Artificial Intelligence, Customer Experience, Mobile, Events

What is Customer Centricity Really About? At Salesforce World Tour NYC, e.l.f Cosmetics, and Southwest Airlines Provide Answers

Dec 23, 2019 By Lisa Lee

What Is Customer Centricity Really About? At Salesforce World Tour, e.l.f Cosmetics Provides Answers

A recent article by Blake Morgan, author of the book “The Customer Of The Future,” noted that 2020 will be a turning point for customer experience. As we enter a new decade, she wrote, customer experience will be positioned as a competitive advantage and something most companies will prioritize. In... Read More

Events, IT

Dec 03, 2019 By Brigitte Donner

Infographic: Dreamforce ‘19 by the Numbers

Well, here we are: a little over a week after Salesforce’s 17th Dreamforce. As a lush green forest burgeoned in downtown San Francisco, over 171,000 people from 120+ countries around the globe came together to have the time of their lives with fellow Trailblazers, learn how to help their customers... Read More

Research, Dreamforce, Events

Nov 27, 2019 By Kim Honjo

The Dreamforce ‘19 Ultimate Content Guide

Dreamforce ‘19 gave us a lot to think about. From building a single source of truth with Customer 360, to fostering conversations about Sustainable Development Goals (SDGs), to chatting with Einstein — it was a whirlwind four days. But at the center of it all were Trailblazers. We celebrated and... Read More

Salesforce Ohana, Digital Transformation, Customer Experience, Artificial Intelligence, Dreamforce, Events

Nov 25, 2019 By Kim Honjo

Dreamforce ‘19 in Pictures

Everywhere you look at Dreamforce, there’s someone taking a photo. Whether it’s capturing innovation, snapping an insight from a presentation, or just grabbing a moment with a friend, there were plenty of cameras in action. Here are a few of our favorite photos from the event. ... Read More

Dreamforce, Events

Nov 22, 2019 By Laura Woods

The Top 10 Moments From Dreamforce ‘19

Between the giant waterfall constructed in the middle of San Francisco’s Howard Street, to the furry creatures posing for selfies with attendees, to the many volunteers dressed as Trailhead rangers and jamming to DJ tunes — when you entered the Dreamforce campus, you may have thought you were... Read More

Salesforce Ohana, Dreamforce, Events

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Innovation Through Change: Highlights From TrailheaDX ‘20

5 Ways Businesses Can Drive Gender Equality

Make Your Voice Heard: Connections ‘20 Call for Speakers

Where to Find Salesforce at Mobile World Congress Barcelona

What Is Customer Centricity Really About? At Salesforce World Tour, e.l.f Cosmetics Provides Answers

Infographic: Dreamforce ‘19 by the Numbers

The Dreamforce ‘19 Ultimate Content Guide

Dreamforce ‘19 in Pictures

The Top 10 Moments From Dreamforce ‘19

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First