CONNECTIONS '20

Marketing, Commerce,
and Service: Let's Connect

Connections 2020 will be a virtual event with a full program
of inspiring sessions and educational content.

Mar 04, 2020 By Annette Vernon

Make Your Voice Heard: Connections ‘20 Call for Speakers

MARCH 16, 2020 UPDATE: After careful consideration, we’ve decided there will be no physical event for Connections. Instead, we will reimagine Connections as a virtual experience and deliver a full program of inspiring sessions and educational content. Learn more. Connections is in May — that's... Read More

Commerce, Customer Service, Connections, Events, Marketing

Oct 03, 2019 By Anna Rosenman

What Is a CMS?

Having read a fair share of blog posts about content marketing, it’s rare that anyone dives into the basics of content management systems (CMS). You’re told to aim high and do more with content, and to do so, will need a CMS. So let’s take a very brief look at what a CMS is and why you need one. ... Read More

Community Cloud, Digital Transformation, IT, Personalization, Connections, Content Management

Jun 27, 2019 By Sabrina Barekzai

It's All In the Photos: Connections ‘19 Photo Gallery

The digital marketing, commerce, and service event of the year, Connections '19 is over! And we invite you to take a look back at some of these photos, capturing the magic of the event. ... Read More

Connections, Events

Photo of attendees at Connections 2019 in Chicago

Jun 25, 2019 By Marissa Kraines

The Ultimate Connections ‘19 Content Guide

We look back at Connections '19 with a smile. That went by fast! After months of anticipation, Connections '19 came and went in a flash. It was three days packed with keynotes, sessions, hands-on training, inspirational discussions with some of the world's biggest Trailblazers, and much more.... Read More

Connections, Customer Service, Commerce, Events

Photo from the Campground at Connections '19

Jun 19, 2019 By Kim Honjo

The Top 10 Highlights From Connections ‘19

The past three days were a bit of a blur for Connections ‘19 attendees. In between days packed with breakout sessions, hands-on training, keynote speakers, networking, giving back, selfies with Astro and the gang, and partying the night away with fellow Trailblazers — we saw lots of excited faces... Read More

Connections, Events

Photo from the Connections '19 Campground

Jun 19, 2019 By Kim Honjo

Top Moments From Day 3 of Connections ‘19

This year’s Connections has come to a close, and Trailblazers are on their way home with (hopefully) lots of inspiration and ideas for changing the way they engage with customers. Even though it was a short day, there were still lots of things going on at the event. Here are the day’s top moments. ... Read More

Connections, Events

Jun 18, 2019 By Kim Honjo

Wednesday Agenda: Your Day 3 of Connections ‘19

By the end of today, you’ll have a full picture of what the future of customer engagement looks like. Yesterday, you heard about our Customer 360 plans, as well as how marketing and commerce teams can work together to put customers front and center. Today you’ll round out that knowledge by adding... Read More

Connections, Events

Photo of attendees at Connections '19 in Chicago

Jun 18, 2019 By Kim Honjo

Connections ‘19: Day 2 Highlights and Main Keynote Coverage

Day two is in the history books. Today Trailblazers heard about our plans to expand Customer 360 and a new set of services to enhance data management across all of Salesforce. They also saw a preview of Marketing Cloud and Commerce Cloud and how Trailblazers shake up their industries by leveraging... Read More

Connections, Events

Jun 17, 2019 By Kim Honjo

Tuesday Agenda: Keynotes and Celebrations on Day 2 of Connections ‘19

Did you have a good first day at Connections? We hope so because Day 2 is when we really kick things into high gear. Today you’ll hear all about our vision for customer engagement in the opening keynote, and then see how that translates to our products for marketing and commerce (the service... Read More

Connections, Events

Research

Here's how to stay ahead of changing customer expectations

Most Popular Stories

How to Keep Your Commerce Site Running in a Time of Crisis

How to Keep Your Commerce Site Running in a Time of Crisis

How to Turn an In-Person Event Into a Compelling Virtual Experience

Lessons From Moving 2,800 Support Engineers to Work From Home

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

Marketing, Commerce,
and Service: Let's Connect

Make Your Voice Heard: Connections ‘20 Call for Speakers

What Is a CMS?

It's All In the Photos: Connections ‘19 Photo Gallery

The Ultimate Connections ‘19 Content Guide

The Top 10 Highlights From Connections ‘19

Top Moments From Day 3 of Connections ‘19

Wednesday Agenda: Your Day 3 of Connections ‘19

Connections ‘19: Day 2 Highlights and Main Keynote Coverage

Tuesday Agenda: Keynotes and Celebrations on Day 2 of Connections ‘19

Research

Here's how to stay ahead of changing customer expectations

Most Popular Stories

How to Keep Your Commerce Site Running in a Time of Crisis

How to Turn an In-Person Event Into a Compelling Virtual Experience

Lessons From Moving 2,800 Support Engineers to Work From Home

Americas

Europe, Middle East, and Africa

Asia Pacific

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

Marketing, Commerce, and Service: Let's Connect

Research

Here's how to stay ahead of changing customer expectations

Most Popular Stories

How to Keep Your Commerce Site Running in a Time of Crisis

How to Turn an In-Person Event Into a Compelling Virtual Experience

Lessons From Moving 2,800 Support Engineers to Work From Home

Americas

Europe, Middle East, and Africa

Asia Pacific

Marketing, Commerce,
and Service: Let's Connect