360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 15, 2017 By Ross Hamer

Machine Learning: Making Choice Simple On Mobile

I’m sure you’ve noticed the new breed of restaurants opening up over the last few years. Plain tiles, naked lightbulbs and, most noticeably, only one thing on the menu. It really takes the stress out of ordering, right? No last second panic re-orders. It’s ‘I’ll have the burger please’ or ‘I’ll go... Read More

Apps, Marketing, Mobile, Artificial Intelligence

Mar 15, 2017 By Kim Honjo

Revamp Field Service and Kill the “Four-Hour Window” for Good

We’ve all been there. You move to a new home and you’re eager to settle in. You call your communications service providers (CSPs) to schedule cable or Internet installation appointment and WHAM! You’re hit with those dreaded words, “Your technician will arrive sometime between 9:00am and 1:00pm.”... Read More

Customer Service, Service, Communications

Mar 15, 2017 By Mike Micucci

Lightning Partner Community: Turbocharged with CPQ, Wave Analytics and Audience Targeting

Partners drive a tremendous amount of growth for many companies. According to Accenture, up to 80% of sales revenue is driven through indirect sales in some industries. That's why we launched Lightning Partner Community with Einstein last November. Lightning Partner Community enables companies to... Read More

Community Cloud, Lightning, Analytics, News

Mar 15, 2017 By Erin Dorshorst

NRF vs. EuroShop: Battle of the Retail Conferences

Once every three years we have the opportunity to over indulge on retail technology with back- to-back conference Goliaths – NRF Retail Big Show and EuroShop.... Read More

Commerce, Retail Insights, Events

Mar 14, 2017 By Asma Stephan

I Spy: Where Can You Spot Salesforce Tower?

Salesforce Tower is transforming the San Francisco skyline! It stands at 61 stories tall, and is currently the tallest office tower west of the Mississippi. At 1,070 feet tall, Salesforce Tower's height is equivalent to 3 football fields placed end to end. It's staggering height means that you can... Read More

Cloud

Mar 14, 2017 By Keith Block

Industry Week: Marking One Year of Success in Financial Services and Healthcare

It’s no secret that customers today compare their experiences with the best they’ve received anywhere, whether it’s booking airline tickets online, shopping on their mobile devices or ordering groceries for delivery. Customer demand for more personalized and intelligent experiences has pushed... Read More

Financial Services, News, Health Cloud

Mar 14, 2017 By Asma Stephan

4 Ways Albert Einstein Inspires Us

A ground-breaking physicist, Nobel Prize winner, outspoken moral leader, and philosopher, Albert Einstein is an enduring symbol of intelligence and hope. His genius changed the world in far-reaching ways that are still being understood today. Most of all, he has inspired us to drive innovation... Read More

Cloud

Mar 14, 2017 By Kare Anderson

5 Ways Our Work Can Become More Meaningful and Productive

The innate human quest for meaning is so strong that, even in the direst circumstances, people seek purpose in life, famous psychiatrist Viktor Frankl discovered. Popular Wharton professor, Adam Grant notes that, “For decades, Americans have ranked purpose as their top priority – above promotions,... Read More

Careers, Leadership, Productivity

Mar 14, 2017 By Jon Sigler

How Lightning App Development Can Accelerate Your Entire Business

Apps are the key to competitive advantage and industry disruption — and everybody interested in a successful tomorrow needs to be in the apps business today. But building and maintaining apps is often challenging for organizations. Development cycles are lengthy, and there are no assurances of... Read More

App Cloud, Apps, IT

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Machine Learning: Making Choice Simple On Mobile

Revamp Field Service and Kill the “Four-Hour Window” for Good

Lightning Partner Community: Turbocharged with CPQ, Wave Analytics and Audience Targeting

NRF vs. EuroShop: Battle of the Retail Conferences

I Spy: Where Can You Spot Salesforce Tower?

Industry Week: Marking One Year of Success in Financial Services and Healthcare

4 Ways Albert Einstein Inspires Us

5 Ways Our Work Can Become More Meaningful and Productive

How Lightning App Development Can Accelerate Your Entire Business

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First