360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 18, 2018 By Keith Samuel

Lightning Gives Slalom's Execs Better Visibility Into Sales Pipeline

Slalom is a purpose-driven consulting firm that helps companies solve business problems and build for the future. They're really passionate about helping their customers get more insight from their data through technology. In 2015, leadership at Slalom realized that their sales reps were slowed... Read More

Lightning, Sales

May 08, 2018 By Heather Romios

How Salesforce Built an App that Transforms Customer Meetings

In case you’ve never worked with Salesforce before, I’ll let you in on a not-so-secret secret: our customers are our #1 priority. This is particularly true when we bring our customers together with Salesforce leaders for executive briefing meetings. In my role at our Salesforce Innovation Center, I... Read More

Customer Experience, Apps, Lightning, Marketing

Apr 27, 2018 By Dayna Lord

Service Corporation International (SCI) Revives their ROI with Lightning Experience

Service Corporation International (SCI), the largest provider of funeral and cemetery services, is dedicated to making the families they work with comfortable in their time of grieving. Their 24,000 dedicated employees, operating from a network of 2,000+ funeral homes and cemeteries, assist... Read More

IT, Lightning

Apr 13, 2018 By Keith Samuel

Why You Should Consider a Phased Approach to Your Lightning Rollout

Jones Lang Lasalle is a professional services and investment management firm specializing in real estate. JLL helps organizations around the world achieve their ambitions by owning, occupying and investing in real estate. JLL, a long time Salesforce user, recently went through an acquisition and... Read More

IT, Lightning

Apr 11, 2018 By Nicole Rothermel

Think About the "Who": Tips for Using Change Management for a Successful Transition to Lightning

Imagine you own a small retail shop. Sales reps walk the floors of your shop to help customers. One day, you hear that customers are having a hard time identifying the sales reps, who dress in street clothes. To solve the problem, you decide to have your reps wear uniforms. You wouldn’t just show... Read More

Customer Success, IT, Lightning

Apr 05, 2018 By Priscilla Lee

What You Need to Know About the Lightning Platform

Technology has democratized building and creating. Today, anyone can be a builder—whether it's through using 3D printing to build physical products, iMovie to build any home movie, or Squarespace to build any website. So why can't app development be more accessible? Why not empower all Trailblazers... Read More

Lightning, IT, Platform

Feb 07, 2018 By Keith Samuel

How Elements Financial Does Business On the Go with Mobile-Ready Applications

Elements Financial is a Federal Credit Union focused on helping their members achieve financial wellness. They don't have many physical branches, so they rely on their network of partners, allowing their customers to access over 5,600 shared branches nationwide plus 78,000 ATMs worldwide. Elements... Read More

IT, Sales, Lightning

Dec 19, 2017 By Jean-Baptiste Minchelli

Dispelling the Myth that it's Hard to Move to Lightning Experience

Are you wondering if you should be a Lightning Trailblazer? In the last 18 months, I’ve talked to hundreds of Salesforce Classic customers about Lightning Experience. Many are scared about the transition. And I get it, many of you have been burned by the costs of upgrading or migrating legacy,... Read More

IT, Lightning, Customer Success

Dec 15, 2017 By Dayna Lord

3 Ways Trailblazers Led the Way with Lightning at Dreamforce '17

Trailblazers are the heart and soul of Salesforce. Their passion and entrepreneurial spirit represent a new world of equality and the many pathways to opportunity through technology. This year at Dreamforce, we celebrated our Trailblazers and their soaring productivity using Salesforce Lightning.... Read More

Dreamforce, Events, Lightning

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Lightning Gives Slalom's Execs Better Visibility Into Sales Pipeline

How Salesforce Built an App that Transforms Customer Meetings

Service Corporation International (SCI) Revives their ROI with Lightning Experience

Why You Should Consider a Phased Approach to Your Lightning Rollout

Think About the "Who": Tips for Using Change Management for a Successful Transition to Lightning

What You Need to Know About the Lightning Platform

How Elements Financial Does Business On the Go with Mobile-Ready Applications

Dispelling the Myth that it's Hard to Move to Lightning Experience

3 Ways Trailblazers Led the Way with Lightning at Dreamforce '17

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First