360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Aug 20, 2019 By Shannon Duffy

Salesforce Is Named a Leader in the 2019 Gartner Magic Quadrant for Low Code Application Platforms

We’re excited to announce that Gartner has named Salesforce a Leader in their new Magic Quadrant for Low Code Application Platforms (LCAP). ... Read More

App Cloud, IT, Industry Report

Sep 13, 2018 By Arnab Bose

Introducing Flow Builder: Faster, Easier, and More Intuitive Flow Building

At TrailheaDX '18, we launched Lightning Flow — our process automation solution. Lightning Flow helps you tackle the broadest set of business process challenges, with the help of two tools that you already know and love: Process Builder and Cloud Flow Designer. Now, we're making Lightning Flow even... Read More

App Cloud, IT, Innovation, Platform

Jun 11, 2018 By Misty Fierro

Trailblazer Voices: From Army Veteran and Dog Mom to Salesforce Admin — My Salesforce Story

In 1999, when Salesforce was founded, I was in my seventh year of service in the U.S. Army. Little did I know, 16 years later I would join the Salesforce Ohana as a proud member of VetForce, and put myself on an entirely new path to become a Salesforce Admin. After 12 years in the Army and almost... Read More

App Cloud, Apps, Careers, Customer Success, Platform

Feb 23, 2018 By Amanda Nelson

We Are a Tech Company. So Why Are We Writing a Cookbook?

When you think about getting together with family, what’s the first thing that comes to mind? Quirky relatives? Unconditional love? Food? Any of these might ring true for you, but food especially seems to be a universal element of family gatherings that most of us can identify with. It’s because... Read More

AppExchange, App Cloud, Apps, IT, Customer Story

Nov 16, 2017 By Bryan O-Blanquet

An Experience You Won't Want to Miss at AWS re:Invent

We’re gearing up for an incredible week at AWS re:Invent. The event draws the world's savviest developers to learn about the latest technology innovations that will shape the industry. We couldn't be more excited. Salesforce believes learning should be fun and inspiring. We have re-imagined the... Read More

App Cloud, Apps, Events, IT, Platform, Partners

Oct 02, 2017 By Jodi Innerfield

How to Replace an Outdated Intranet the Salesforce Way

"There’s got to be a better way to do this!” - Every employee at every company, ever. How often do you hear this from employees as they struggle to search through your company’s intranet for the latest benefits information, or as they try to submit a ticket for a new mobile phone only to have... Read More

App Cloud, IT

Sep 19, 2017 By Jennifer Johnston

Use These Top 5 Culture Hacks to Engage Employees

Attracting, engaging and retaining great people in today’s tough talent market takes a compelling culture and an exceptional employee experience. At Salesforce, we recognize culture as business imperative with real ROI and a key driver of our success, so we put it firmly at the center of everything... Read More

App Cloud, IT

Sep 18, 2017 By Aygun Suleymanova

4 Keys to Closing the Customer Experience Gap: A Study by Harvard Business Review Analytics Services

Despite the rapid advances in digital and AI technology, most companies fail to deliver superior customer experiences. That's the conclusion of a recent report based on a survey of 680+ executives by Harvard Business Review Analytic Services. What to do about this widening customer experience gap?... Read More

App Cloud, IT

Sep 12, 2017 By Jennifer Johnston

Put Your HR Data to Work Amping Up the Employee Experience

When it comes to determining ways to get more value from customers across their full journey, companies rely heavily on insights derived from analyzing data to inform their efforts. But companies are just now beginning to use employee data to find ways to get more value from their employees. If you... Read More

App Cloud, IT

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Salesforce Is Named a Leader in the 2019 Gartner Magic Quadrant for Low Code Application Platforms

Introducing Flow Builder: Faster, Easier, and More Intuitive Flow Building

Trailblazer Voices: From Army Veteran and Dog Mom to Salesforce Admin — My Salesforce Story

We Are a Tech Company. So Why Are We Writing a Cookbook?

An Experience You Won't Want to Miss at AWS re:Invent

How to Replace an Outdated Intranet the Salesforce Way

Use These Top 5 Culture Hacks to Engage Employees

4 Keys to Closing the Customer Experience Gap: A Study by Harvard Business Review Analytics Services

Put Your HR Data to Work Amping Up the Employee Experience

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First