360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Nov 30, 2018 By Elizabeth Pinkham

Introducing Our Newest Tower, Salesforce Tower Chicago

It's been an exciting year of growth for Salesforce Chicago! In early November, we were named The Chicago Tribune's #1 Top Workplace and brought hundreds of new employees from recent acquisitions into our workspaces and the Salesforce family. Looking forward to even more growth and success, today... Read More

News, Salesforce Ohana, Careers

Nov 29, 2018 By Griffin Chronis

Democratizing Data Science: How Einstein Discovery Gives you AI Superpowers

You’ve got a question; data science has the answer. That’s the conclusion that many business leaders have come to, especially as their companies continue to accumulate oceans of data. And as data sources scale past the point where any ordinary human can make sense of the patterns they contain, the... Read More

Analytics Cloud, Artificial Intelligence, Analytics, Innovation

Nov 29, 2018 By Karen Jones

How to #MakeMomProud with Amazing Customer Experiences

With more touch points between company and customer than ever before, it’s becoming increasingly difficult to give customers a consistently exceptional and memorable experience, and one that clearly expresses a brand’s promise. We brought in Jeanne Bliss on our Leading Edge webcast series to learn... Read More

Customer Experience, Leading Edge, Marketing, Partners

Nov 28, 2018 By Matt Evans

Simplify or Get Left Behind: Executing Faster with Lean Governance

We’re in the midst of the Fourth Industrial Revolution, which is a time of great change. With increasing advancements in technology, companies and organizations now have more tools at their disposal to connect with their customers. At Salesforce, we are leading our organizations to connect to their... Read More

Digital Transformation, IT, Innovation

Nov 28, 2018 By Kelcy Joynt

New E-book: How to Drive Revenue in a Disruptive Advertising Market

Let’s face it, being disruptive in today’s advertising market has its challenges. Emerging technology, new mediums, adjustments in consumption habits, changes in ad spend — these are just a few of the factors affecting how the media industry operates. In particular, ad and content sales... Read More

Sales, Advertising, Communications

Nov 27, 2018 By Rob Garf

Holiday Flash Report: Cyber Monday Still Pops, But Deals and Revenue Now Spread Across Cyber Week

On Cyber Monday, average online discounts hit 31% – the highest all year – and those deals came with free shipping 84% of the time, Salesforce data shows. The traditional day of digital deals, when shoppers once took advantage of their employers’ high-speed internet as they returned to work,... Read More

Holiday Readiness, Retail, Retail Insights, Commerce Cloud, Commerce, Marketing Cloud, Service Cloud

Nov 27, 2018 By Isabel Gonçalves

Indigenous Peoples Heritage Month: A Celebration

November is Indigenous Peoples Heritage Month, or as it's commonly referred to, Native American Heritage Month During this month, we want to take the time to celebrate and honor the rich culture, tradition, and histories of Indigenous People from around the world — not only in Northern America but... Read More

Equality

Nov 26, 2018 By Nicole Granucci

The Success of Dreamforce Is Built on a Great Customer Experience

We heard a lot of people say that 2018 was the best Dreamforce ever. What made it so great? Maybe it was because our customer service attendees heard some of our most compelling content yet about how Service Cloud helps companies help their customers. Maybe it was because of the sunny weather (we... Read More

Service Cloud, Customer Experience, Platform, Community Cloud

Nov 25, 2018 By Nick Johnson

Kaiser Permanente Chairman and CEO: People Should Get What They Need, Not Just Equal Treatment

If I could be you, if you could be me for just one hour If we could find a way to get inside each other’s mind If you could see you through my eyes instead of your ego I believe you’d be surprised to see that you’d been blind That’s from the start of Joe South’s 1970 hit song Walk a Mile in My... Read More

Leadership Insights, Leadership, Thought Leadership

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Introducing Our Newest Tower, Salesforce Tower Chicago

Democratizing Data Science: How Einstein Discovery Gives you AI Superpowers

How to #MakeMomProud with Amazing Customer Experiences

Simplify or Get Left Behind: Executing Faster with Lean Governance

New E-book: How to Drive Revenue in a Disruptive Advertising Market

Holiday Flash Report: Cyber Monday Still Pops, But Deals and Revenue Now Spread Across Cyber Week

Indigenous Peoples Heritage Month: A Celebration

The Success of Dreamforce Is Built on a Great Customer Experience

Kaiser Permanente Chairman and CEO: People Should Get What They Need, Not Just Equal Treatment

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First