360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 12, 2019 By Vala Afshar

The New Rules of Customer Engagement: Key Trends From Global Research

“Alexa, where’s my stuff?” That’s how easy it is to check the order status of an Amazon purchase — and it’s setting the standard for customer engagement with every company. In fact, a staggering 73% of customers say that an extraordinary experience with one company raises their expectations of... Read More

Infographics, Thought Leadership, Research, Customer Experience, Digital Transformation, Salesforce Ohana

Nov 01, 2018 By Hannah Freeman

5 Roadblocks That Undermine Innovation — and How to Avoid Them [INFOGRAPHIC]

Your organization is investing in innovation, but a sudden fire drill grinds your team’s progress to a halt. The truth is, fire drills that disrupt your business are inevitable, which is why 80% of development costs on average are spent on identifying and correcting system defects. So how do you... Read More

Cloud Services, Customer Success, Infographics, Innovation, IT

Oct 28, 2014 By Kiersten Walter

Refresh Your Approach to 1:1 Marketing with Forrester Consulting #Infographic

In the age of the customer, companies differentiate themselves from their competitors through the relationships they have with their customers. The ability to deliver personalized customer journeys and contextual, unique offers is essential to retaining and converting customers to brand advocates.... Read More

Marketing, Digital Marketing, Infographics

Oct 27, 2014 By Drew Beechler

Halloween by the Numbers #Infographic: Top Stats, Social Trends, and Insights

Halloween is upon us. This Friday over 160 million people will celebrate by dressing up, giving out candy, attending parties, and covering porches in spooky decorations. We've been listened to Halloween social media buzz using Radian6 social listening data over the past 30 days, and created the... Read More

Marketing, Social Media Marketing, Infographics

Jul 08, 2014 By Drew Beechler

5 Steps to Effective Social Media Measurement #Infographic

If you're going to invest time in social media, you need to measure performance, but it can be difficult to identify relevant metrics. There's no one-size-fits-all method of measuring social media success because goals vary from brand to brand. But you can certainly find ways to measure all the... Read More

Marketing, Social Media Marketing, Infographics

Jun 18, 2014 By Drew Beechler

Social Media and Mobile Battle of the Sexes #Infographic

FinancesOnline.com recently compiled research from studies by the ExactTarget Marketing Cloud, Pew Research, and Nielsen on how women and men differ in their usage of social media and mobile. We know that women and men use social media and mobile devices in different ways, but this research has... Read More

Marketing, Social Media Marketing, Infographics

Mar 06, 2014 By Heike Young

Why Women Are the Real Power Behind Social Media #Infographic

To celebrate Women's History Month, we'll be publishing inspirational, female-focused content throughout the month of March. Enjoy! A new infographic from Finances Online and Ruby Media Corporation depicts some impressive stats about male vs. female use of social media. In checking out... Read More

Marketing, Social Media Marketing, Infographics

Feb 14, 2014 By Victoria Fields

15 Marketing and Sales Buzzwords We Love to Hate [Infographic]

Over the course of my career as a copywriter for a tech company, I have encountered more hideous, meaningless industry buzzwords than I can recount. They're everywhere! In webinars, blogs, white papers, the social media streams of top thought leaders and experts, on calls with vendors. It's hard... Read More

Marketing, Digital Marketing, Infographics

Feb 13, 2014 By Chad White

Cart Abandonment Emails: Trends and Opportunities #Infographic

During the busy shopping month of December, we abandoned shopping carts at more than 100 major online retailers. Only one-fifth of them followed up with a triggered email to try to get us to complete our purchase. The low adoption of shopping cart abandonment emails presents retailers with a... Read More

Marketing, Email Marketing, Infographics

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The New Rules of Customer Engagement: Key Trends From Global Research

5 Roadblocks That Undermine Innovation — and How to Avoid Them [INFOGRAPHIC]

Refresh Your Approach to 1:1 Marketing with Forrester Consulting #Infographic

Halloween by the Numbers #Infographic: Top Stats, Social Trends, and Insights

5 Steps to Effective Social Media Measurement #Infographic

Social Media and Mobile Battle of the Sexes #Infographic

Why Women Are the Real Power Behind Social Media #Infographic

15 Marketing and Sales Buzzwords We Love to Hate [Infographic]

Cart Abandonment Emails: Trends and Opportunities #Infographic

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First