360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 21, 2015 By Jeffrey Hayzlett

Why Customer Service People Need to Really Serve!

If you’re anything like me, I’m willing to bet that you’ve had the unpleasant experience of dealing with a company that offers mediocre customer service. Now I’m not here to name any names, but you know what I’m talking about. For instance, you’ve waited in line to make a purchase and when you... Read More

Customer Service

Jul 21, 2015 By Chad White

Mobile-Friendly Email & Landing Page Trends for 2015 [INFOGRAPHIC]

The joke is that it’s been “The Year of Mobile” for several years in a row now. What’s not funny is that consumer behavior has seriously outpaced marketer action when it comes to embracing mobile. Data from Litmus Email Analytics shows that we’ve reached a pretty stable state where roughly half of... Read More

Marketing, Featured

Jul 20, 2015 By Gilad Raichshtain

When Your New Salespeople Get Comfy in Their Chairs: What Data Tells us About Onboarding

Reps need time to develop and build their skills, practice their pitch, and build relationships. How much time is enough? We took a data-driven approach to find out. The first few months on a new job are probably the hardest for every sales rep. You don’t know the company, your colleagues, or your... Read More

Sales, Analytics

Here we are at Disneyland in April to celebrate the awesome Q4 we had.

Jul 17, 2015 By Steve Loughlin

What's New at RelateIQ: June 2015

We’re already in the middle of 2015 and can’t believe how fast the time has flown by. A lot of of great things have happened, been built and achieved in this first half of the year; here at RelateIQ we value #people, #moments, #ideas, and #results, so I wanted to take the time to highlight each... Read More

Cloud

Jul 16, 2015 By Matthew Pollard

3 Technology Secrets for Sales Success

Napoleon Hill, author of Think and Grow Rich said, “The person who stops studying merely because he has finished school is forever hopelessly doomed to mediocrity, no matter what may be his calling.” It’s amazing what a little extra curricular learning can do. When I was 18 and at a loss for what... Read More

Sales

Jul 16, 2015 By Kristen Cobb

Active Audiences in Action: Salesforce Connections 2015

Registration is only the beginning of an attendee’s journey to and at an event. As marketers, our goal is to keep attendees engaged and excited during the entire event life cycle. On Salesforce Marketing Cloud social channels, we wanted to provide a unique experience for Connections registrants. We... Read More

Events Marketing, Marketing, Marketing Cloud, Social Media, Social

Jul 16, 2015 By Rebecca Brown

5 Business Challenges and the AppExchange Apps that Help You Solve Them

Every business has challenges; some of them are just a bigger pain in the neck to solve than others. The good news is that the AppExchange has more than 2,800 apps that help you solve all kinds of problems and keep you speeding toward your goals. Read on to discover five common challenges and their... Read More

AppExchange, Apps, Cloud, Mobile

Jul 15, 2015 By Kyle Graden

Advertising Insights: Facebook Global Media Costs, People-Based Advertising, and Instagram Users

There are over seven billion people in the world and roughly 1.3 billion of them are on Facebook. No doubt, Facebook has a dominant footprint in digital, so this week we are bringing you insights on Facebook advertising trends across the globe, perspective from Facebook Atlas on people-based... Read More

Social Media, Social, Marketing

Jul 15, 2015 By Rick Reynolds

Top 4 B2B Buyer Requirements You Can’t Ignore

Wouldn’t it be nice if business-to-business (B2B) buyers sent out an announcement that their needs are shifting? It wouldn’t be hard to respond to buyers’ needs with this kind of notice, but that is not reality. The impetus is still on you as a sales professional to uncover your prospects’ needs.... Read More

Sales

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Why Customer Service People Need to Really Serve!

Mobile-Friendly Email & Landing Page Trends for 2015 [INFOGRAPHIC]

When Your New Salespeople Get Comfy in Their Chairs: What Data Tells us About Onboarding

What's New at RelateIQ: June 2015

3 Technology Secrets for Sales Success

Active Audiences in Action: Salesforce Connections 2015

5 Business Challenges and the AppExchange Apps that Help You Solve Them

Advertising Insights: Facebook Global Media Costs, People-Based Advertising, and Instagram Users

Top 4 B2B Buyer Requirements You Can’t Ignore

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First