360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 16, 2018 By Nisha Pattan

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

A decade ago, the Medical Device and Diagnostics (MedTech) industry was basking in the glow of over 10% revenue growth every year. More recently, this has declined by more than half. According to Boston Consulting Group (BCG) Partner, Barry Rosenberg, there are multiple factors impacting growth,... Read More

Best Practices, Customer Story, Customer Success, Innovation, Sales Cloud, Healthcare & Life Sciences, Sales, Quote-to-Cash

Jul 12, 2018 By Keith Samuel

Autodesk Transitions to Lightning in 3 Steps

Autodesk makes software for people who make things. They are a leader in providing essential design software for 3D design, engineering, and entertainment. They are known for blazing new trails for their customers by cultivating a thorough understanding of their needs, whether they're designing a... Read More

Customer Success, IT, Customer Story

Jun 28, 2018 By Noah Kravitz

ICS+ Goes Custom to Earn Big ROI with Salesforce

Bigger isn’t always better. Intelligent Control Systems (ICS+), based in Austin, Texas knows this better than anyone else. Home to fewer than 10 employees, the company's expertise in cutting-edge automated control systems runs deep. How deep, you might ask? On average, ICS+ handles more than 100... Read More

Small Business, Platform, Customer Success, Customer Story

Jun 22, 2018 By Erica Hill

Marketing Cloud Content Builder: Streamline Your Content Creation

There is no question that email marketing has a big impact on consumers. According to our Fourth Annual “State of Marketing” Report, email marketing has experienced 106 percent growth over the past two years, making it the second top-growing marketing channel – able to drive measurable success... Read More

Customer Success, Marketing Cloud

Jun 22, 2018 By Amruta Moktali

Einstein Analytics Templates: Get Actionable Insights Easier & Faster Than Ever

When it comes to analytics, a focus on business outcomes is perhaps the only thing that matters. But unfortunately customers get bogged down by technology constraints, long project cycles, and spending countless hours doing change management on what KPIs to measure. We want to free you from... Read More

Analytics Cloud, Analytics, AppExchange, Best Practices, Customer Experience, Customer Success, Leadership, Platform, Strategy, Small Business, Artificial Intelligence

Jun 19, 2018 By Matthew Nesci

3 Ways Salesforce Transformed My Career in Customer Success

Choosing a career path can be one of the most important decisions of your life. For Matthew Nesci, Senior Principal Success Specialist, two things were non-negotiable: Working with innovative products; and, Helping others be successful. He found both at Salesforce. In this article, Matthew... Read More

Customer Success, Careers

Jun 15, 2018 By Jamie Domenici

5 Simple Ways to Improve Your Next Meeting

Employees are spending more than one-third of their working time in meetings. With so much on our calendars, how do we make sure our meetings are still productive and meaningful? The truth is, holding a meeting can be an invaluable tool for productivity and collaboration, but we all know what it... Read More

Customer Success

Jun 11, 2018 By Misty Fierro

Trailblazer Voices: From Army Veteran and Dog Mom to Salesforce Admin — My Salesforce Story

In 1999, when Salesforce was founded, I was in my seventh year of service in the U.S. Army. Little did I know, 16 years later I would join the Salesforce Ohana as a proud member of VetForce, and put myself on an entirely new path to become a Salesforce Admin. After 12 years in the Army and almost... Read More

App Cloud, Apps, Careers, Customer Success, Platform

Jun 11, 2018 By Laura Norman

Digital Transformation for Small Businesses 101

“Digital transformation” is a popular topic of conversation these days. However, for many small- and medium-sized business (SMB) owners, even the mere thought of it feels daunting. They don't really know what it is or how it can help their businesses. So, to discuss the importance of digital... Read More

Customer Success, Small Business

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Scale Sales in the MedTech Business — Join the On-Demand Webinar!

Autodesk Transitions to Lightning in 3 Steps

ICS+ Goes Custom to Earn Big ROI with Salesforce

Marketing Cloud Content Builder: Streamline Your Content Creation

Einstein Analytics Templates: Get Actionable Insights Easier & Faster Than Ever

3 Ways Salesforce Transformed My Career in Customer Success

5 Simple Ways to Improve Your Next Meeting

Trailblazer Voices: From Army Veteran and Dog Mom to Salesforce Admin — My Salesforce Story

Digital Transformation for Small Businesses 101

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New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First