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Jamie Domenici
Jamie Domenici is the Global Vice President of Customer Adoption and Marketing for Success Cloud at Salesforce, the world’s No. 1 CRM software company. In this role, she is responsible for driving all marketing strategy supporting the Salesforce adoption and advisory services that help Salesforce customers become real Trailblazers.
Jamie has worked at Salesforce for eight years as a senior leader in product and campaign marketing and previously led operations at Ingres Corp., an open-source database company, and OSIsoft, Inc., a real-time performance management software manufacturer.
Passionate about marketing efforts grounded in data and analytics, Jamie began her career working at a small business, where she managed its technology and CRM implementations - on Salesforce, of course. She currently lives in San Francisco.
Today, more and more businesses are adding customer success roles and departments in order to meet rising customer expectations. Customer experience is more important than ever, with 77% of all customers saying the experience a company provides is as important as its products and services....
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At Dreamforce this year, we’re so excited to take you on a customer success journey highlighting #SuccessForAll. Working with hundreds of thousands of customers over the last 19 years, we know that the companies that succeed are the ones that stand out, with customer relationships that are one of a...
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Implementing a digital transformation strategy is one of the most pressing challenges for business leaders today. Embarking on your digital transformation journey fundamentally shifts the way your organization operates, and if you tackle the transformation head-on, it can pay off immensely for...
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Digital transformation is one of the hottest business topics today, but it’s something that can easily create more questions than answers – both for companies already in transformation mode as well as those contemplating the transition. Where do you start? Why consider a change when your business...
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Employees are spending more than one-third of their working time in meetings. With so much on our calendars, how do we make sure our meetings are still productive and meaningful?
The truth is, holding a meeting can be an invaluable tool for productivity and collaboration, but we all know what it...
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Digital transformation is a trending topic for businesses as they look to embrace and utilize technology in new and innovative ways. With stories about business transformation occurring all around us, we wanted to know exactly what people are thinking about the topic of digital transformation — not...
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As the world’s #1 most innovative company, Salesforce is focused on the future and helping our customers grow and transform their businesses. The future of innovation lies in the Salesforce Lightning Platform, and Lightning is more than just a technology enhancement - it’s actually an opportunity...
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We've all been in a meeting where the conversation would make us all winners in a game of corporate buzzword bingo. Word choice and clear communication are critical to team culture. That's why in 2018, I'm banning these five business buzzwords from my meetings:
1. Think Outside the Box
My team...
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Salesforce's customer adoption team is charged with making sure that 150,000 customers worldwide are able to adopt and leverage Salesforce products. I'm really proud to say that my team is focused 24/7 on ensuring that customers have a great experience from the moment they buy our products to the...
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