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Feb 18, 2022 By Salesforce

4 Creative Ways to Make AI the New Team Member Your Sales Reps Will Love

Artificial Intelligence has huge potential to boost the output of sales teams. But how can you get your sales team on board? Check out these four creative ideas.... Read More

Artificial Intelligence, Sales, Sales Cloud, Sales Strategies

Oct 19, 2021 By Salesforce

Upskilling Your Sales Team With AI Smarts, me&u Style

Despite rapid change, many small businesses experienced unexpected growth over the past 18 months, and hospitality innovators me&u is one such business. Here, COO Asheesh Chacko shares how me&u successfully upskilled their sales team to keep up with such growth and prepare for future success.... Read More

Sales, CRM, Artificial Intelligence, Sales Strategies

Jul 07, 2021 By Salesforce

Say Goodbye to Digital Transformation Fatigue With These 6 Tips

If you’re feeling fatigued from digital transformation talk over the past 18-months, we have 6 tips to help you approach it with fresh momentum.... Read More

Digital Transformation, Artificial Intelligence, Cloud, Cloud Services, Practical Tips

Jun 03, 2021 By Salesforce

10 Ways to Boost Your Business With Salesforce

Wondering what makes today’s CRMs such powerful revenue-generating tools? Salesforce is more than just a CRM, we bring companies and customers closer together.... Read More

Cloud, Infographics, Apps, Artificial Intelligence, CRM, Customer Success, Small Business

Dec 02, 2020 By Sassoon Grigorian

How to Design and Build Ethical AI

According to a recent YouGov survey, only 40% of managers using or planning to use AI are very confident that they and their organisations understand the potential ethical risks. Here, we recap the practical takeaways of a recent webinar, Infusing Ethics into AI Policy.... Read More

Artificial Intelligence, Einstein, Digital Transformation, IT

Nov 26, 2020 By Salesforce

How Aussie Retail Leaders Have Prepared for the Holiday Shopping Season

COVID-19 drove more shopping online, and this trend is likely to continue in the holiday season. Here’s how businesses can make the most of online retail opportunities.... Read More

Ecommerce, Retail, Retail Insights, Sales, Omni-channel, Customer Experience, Artificial Intelligence

Sep 08, 2020 By Salesforce

The Evolution of Marketing: Where to Focus Your Transformation for Success

Consumer needs and expectations around the world will continue to evolve and change. As the custodians of customer experience, marketers must refocus their transformations to ensure survival tomorrow.... Read More

Customer Experience, Digital Transformation, Marketing, Artificial Intelligence

State of Marketing 2014-2020: four years of marketing trends

Aug 21, 2020 By Salesforce

State of Marketing 2016-2020: four years of marketing trends

We’re taking a look back at what marketing leaders have told us about their challenges, priorities and metrics over the past four years of State of Marketing research. Let’s see what’s changed, and look to the future.... Read More

Marketing, Artificial Intelligence, Infographics, Research

Jul 09, 2020 By Salesforce

4 ways banks can increase customer happiness with connected CX

Whether applying for a loan, opening an account, suspending a misplaced card, selecting insurance, funding a term deposit or just making a straightforward payment, today’s consumers expect to be able to do it all quickly, easily and from their preferred devices.... Read More

Customer Experience, Artificial Intelligence, Financial Services, Customer Engagement

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