Sep 12, 2022 By Sassoon Grigorian

The Trail to Net Zero for Australia and Aotearoa New Zealand

Business leaders can seize the opportunities on the path to net zero, Sassoon Grigorian, Vice President of Government Affairs at Salesforce explains.... Read More

Business as a Platform for Change, Sustainability

Aug 09, 2021 By Sassoon Grigorian

Digital Skills Gap: How to Reskill Australia at Scale

Right now, the skills gap is poised to grow across all industries in Australia. As part of the Fourth Industrial Revolution, advances in technology are changing the nature of jobs, and the skills needed, faster than ever before.... Read More

Research, Future of Work, Digital Transformation

Apr 26, 2021 By Sassoon Grigorian

Report: Making Australia’s Workforce Digitally Ready

With 87% of jobs now requiring digital skills there is an imperative to close the digital skills gaps. Here is how Australia is placed to close that gap according to the Salesforce-YouGov Digital Skills - Australia report. A warning, we have some work to do.... Read More

Research, Public Sector, Future of Work

Dec 02, 2020 By Sassoon Grigorian

How to Design and Build Ethical AI

According to a recent YouGov survey, only 40% of managers using or planning to use AI are very confident that they and their organisations understand the potential ethical risks. Here, we recap the practical takeaways of a recent webinar, Infusing Ethics into AI Policy.... Read More

Artificial Intelligence, Einstein, Digital Transformation, IT

Sep 17, 2019 By Sassoon Grigorian

Why Australia Needs An Ethical AI Framework

There are important principles for AI systems: fair treatment for all, empowerment and engagement, reliability and safety in performance, security and privacy. But they will not implement themselves. A national AI ethics framework is a critical milestone for Australia’s economy and society. ... Read More

Artificial Intelligence, Einstein, Innovation, IT, Public Sector, Thought Leadership

Dec 18, 2018 By Sassoon Grigorian

Trust Is One Of The Ingredients To A Digitally Transformative Government

Sassoon Grigorian explores what the Australian government needs to do to be a digital leader by 2025.... Read More

Digital Transformation, Innovation, IT, Public Sector

Feb 06, 2018 By Sassoon Grigorian

Why your learning journey never ends

Recently Salesforce made a submission to the Senate Select Committee on the Future of Work and Workers focused on the role of the the technology industry in supporting government, other businesses, students and workers through this period of change.... Read More

Learning, Public Sector

Jul 14, 2017 By Sassoon Grigorian

Why the Australian Government needs a Chief Customer Officer

The service expectations of today’s connected citizens are vastly different. The meet them, the Australian Government needs a Chief Customer Officer. ... Read More

Customer Experience, Public Sector, Innovation