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State of the
Connected Customer

Discover the trends shaping the
future of customer engagement.

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Sales enablement essentials

How-to’s, tips and resources to fuel your sales enablement and deliver what today’s customers want.

GET THE TOOLS

Be inspired by our customers

From the challenges to the achievements, discover stories that will inspire growth ‒ with heaps of handy tips along the way.

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Leadership insights

Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

EXPLORE SERIES

Jun 03, 2021 By Salesforce

10 Ways to Boost Your Business With Salesforce

Wondering what makes today’s CRMs such powerful revenue-generating tools? Salesforce is more than just a CRM, we bring companies and customers closer together.... Read More

Cloud, Infographics, Apps, Artificial Intelligence, CRM, Customer Success, Small Business

Oct 16, 2020 By Salesforce

Don’t be daunted by digitisation: A framework for manufacturers

The top priority for manufacturers is to digitally transform their business. Start now with this 3-part framework.... Read More

Digital Transformation, Cloud Services, Apps, Customer Experience, Customer Service

Nov 23, 2016 By Robert Wickham

Australian autism innovation has a real social impact

My excitement about our work with the Autism CRC is partly because it’s a great cause, but it’s really spurred by seeing such powerful innovation in Australia.... Read More

Innovation, Foundation, Apps, Success Stories

Jul 30, 2015 By John Davies

Lightning Components in a Flash! [INFOGRAPHIC]

This blog features an infographic on Lightning Components, from an architectural and high-level technical perspective. It summarises what Lightning Components are, how they are composed and the relationship between the various tools, components and apps. ... Read More

Learning, Techtalk, Mobile, Apps

Jul 29, 2015 By Salesforce

This Cloud Has a Silver Lining

The advantages of using PaaS (Platform as a Service) in the 'coming out party' year according to Forbes, and understanding the benefits of Salesforce1 platform in the market. How do you transform your business processes into digital experiences? ... Read More

Platform, Apps

May 28, 2015 By Salesforce

Docusign The Difference Between “Sale” or “No-Sale” According to Optus

Picture this. You’re a sales rep talking to a prospect on the last day of the month. You want to bring them over the line with a great end-of-the-month discount offer. But, your prospect has to leave immediately for the airport to fly overseas for a board meeting, no time to sign the papers. So,... Read More

Apps, Cloud, Sales, Digital Business

Apr 08, 2015 By Salesforce

Salesforce’s Unfair Advantage is a Game Changer for Optus’ SMB business

Optus is challenging the communications market in a bid to become Australia’s “most loved service brand”. By harnessing Salesforce’s #unfairadvantage derived from a suite of clouds, the challenger is much closer to making that a reality. Excellence in customer service tends to come from a platform... Read More

Apps, Service, Sales, Marketing, Platform

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Editors' Picks

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Featured

Sales enablement essentials

Be inspired by our customers

Leadership insights

10 Ways to Boost Your Business With Salesforce

Don’t be daunted by digitisation: A framework for manufacturers

Australian autism innovation has a real social impact

Lightning Components in a Flash! [INFOGRAPHIC]

This Cloud Has a Silver Lining

Docusign The Difference Between “Sale” or “No-Sale” According to Optus

Salesforce’s Unfair Advantage is a Game Changer for Optus’ SMB business

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

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