Mar 05, 2021 By Cecily Ng

How hoolah Brings Responsible Affordability To Consumers in Asia

Stuart Thornton, CEO and Co-Founder of hoolah, shares how the fintech startup is changing the way we shop and pay for goods. ... Read More

Business as a Platform for Change, Trailblazer Story

Mar 02, 2021 By Kaleem McGill

Email Marketing Automation Tactics Proven To Grow Your Prospect Pipeline

Learn how you can use Marketing Cloud to create email customer journeys with personalised content that build strong relationships.... Read More

Email Marketing, Marketing Cloud, Trailblazer Story, Marketing Automation, Customer Journey, Customer Engagement

Mar 02, 2021 By Vijay Iyer

How Service Resilience Helps Companies in Asia Excel in a Crisis

Learn more about common service challenges, their solutions, and how service resilience can help companies thrive in spite of crises.... Read More

Service, Customer Service, Customer Engagement

Feb 26, 2021 By Cecily Ng

Predictions From a Futurist: What We Can Expect From the Future of Work

Futurist Peter Schwartz offers a glimpse of how our daily habits may change in the future of work.... Read More

Future of Work

Feb 24, 2021 By Salesforce

CRM 101: A Guide for Sales Leaders

We explore the basics of CRM and look at how cloud-based CRM technology has become a crucial tool for sales teams.... Read More

CRM, Sales, Sales Strategies

Feb 23, 2021 By Alanna Woodrow

Why Accelerating Digital Transformation Is the Key To a Bright Future

Learn how two companies in Asia accelerated digital transformation during the COVID-19 pandemic and reimagined brand experiences for customers and employees.... Read More

Digital Transformation, Customer Engagement, Customer Experience, Trailblazer Story

Feb 19, 2021 By Cecily Ng

How Silence Promotes Well-Being and Builds Connection at Work

Anthea Ong from Hush TeaBar discusses how silence can help to reduce workplace anxiety and lead to greater empathy and connection. ... Read More

Business as a Platform for Change

Feb 16, 2021 By Rob Garf

8 Retail Trends and Predictions for 2021

Eight Salesforce leaders predict what’s in store for the retail industry in 2021 and beyond.... Read More

Retail, Customer Engagement, Thought Leadership, Retail Insights, Research

Feb 16, 2021 By Saurabh Rawal

The Role of AI in Marketing: Beyond Automation, Towards Personalisation

Learn more about how AI-powered solutions, with their predictive capabilities, can help marketers make the right decisions, in near real-time.... Read More

Artificial Intelligence, Marketing, Personalization, Marketing Personalization, Marketing Cloud, Commerce Cloud, Pardot