Feature

Apr 21, 2021 By Regina Lim

Earthforce: Empowering Salesforce Employees To Lead Greener Lives

Salesforce’s Regina Lim explains how Earthforce, Salesforce’s community for sustainability, encourages employees to lead greener lives.... Read More

Business as a Platform for Change

Apr 20, 2021 By Salesforce

How To Sell Better in 2021

Sales experts and leaders from ASEAN share tips on negotiation, lead generation, social selling, and more.... Read More

Sales, Infographics, Research

Apr 16, 2021 By Cecily Ng

How To Create a Data Culture Starting With Trust

Robert Wickham from Tableau shares how companies can build a data culture to better navigate the future of work. ... Read More

Future of Work, Analytics

Apr 15, 2021 By Nichola Palmer

Meet Johan Yu: Empowering People and Businesses Through Technology

Johan Yu on how he discovered his passion for computers in school and went on to excel in the field of technology.... Read More

Trailblazer Story

Apr 13, 2021 By Cecily Ng

How Marketers Can Drive Equality, Connection, and Digital Innovation

Wendy Walker, Senior Director Marketing Asia Pacific at Salesforce, shares how marketers can spearhead equality and empathetic engagement.... Read More

Marketing, Business as a Platform for Change, Customer Engagement

Apr 07, 2021 By Salesforce

Why You Need a Customer Journey Map

Learn how customer journey mapping helps businesses understand their buyers' journeys and create more personalised customer experiences.... Read More

Customer Experience

Apr 06, 2021 By Carol Fong

How Singapore SMEs Can Pivot To Growth Using the Productivity Solutions Grant

Salesforce is a pre-approved IT vendor for the Productivity Solutions Grant. Learn how the grant helps SMEs grow their businesses.... Read More

Small Business, Digital Transformation

Mar 31, 2021 By Mark Abramowitz

Customer Effort Score Cracks the Top 5 Most-Measured Service Metrics

Service teams are measuring how much work it takes for a customer to get the information they need. Here's how to improve customer effort score.... Read More

Customer Service, Service Cloud, Research, Customer Engagement

Mar 31, 2021 By Cecily Ng

Salesforce Supports 120 Singapore Small Businesses With S$960,000 Grants

Five successful grant recipients of the Salesforce Small Business Relief Grants Programme share how they want to move forward in 2021. Read their stories.... Read More

Business as a Platform for Change