Feb 10, 2021 By Areej Bazzari

How To Structure and Plan Your Digital Marketing Strategy in 2021

Learn the strategy you need to set goals, know your audience, and measure your KPIs for an effective digital marketing plan.... Read More

Digital Marketing, Best Practices, Marketing, Marketing Cloud, Commerce Cloud, Pardot

Feb 09, 2021 By Taylor Price

New Research: Is CRM the Secret To Connecting Your Business Silos?

Salesforce and Forrester Consulting evaluated the use of CRM across industries to understand how businesses are evolving to become more customer-centric. ... Read More

CRM, Research, Thought Leadership, Customer Engagement, CEO

Feb 09, 2021 By Salesforce

7 Sure-Shot Tactics To Increase Your Sales This Festive Season

Here's how retailers can leverage technology to create a safe and convenient shopping experience for their customers, while also boosting their sales.... Read More

Digital Transformation, Commerce Cloud, Sales

Feb 05, 2021 By Cecily Ng

How To Design Safe and Welcoming Workplaces of the Future

Fiza Malhotra of Space Matrix shares tips for creating a safe workplace that feels calm and inviting, rather than clinical.... Read More

Business as a Platform for Change

Feb 03, 2021 By Amanda Lane

The Spring ’21 Release Is About To Bloom — Preview It Now!

Explore the Spring ’21 Release, and discover hundreds of globally available products and features to power your business.... Read More

CIO, Seasonal Release, Digital Transformation, IT

Feb 02, 2021 By Nichola Palmer

SMB Blog Series #4: How 3 Innovative Businesses in ASEAN Achieved Customer Centricity

Learn how three small businesses driving customer centricity with Salesforce: GGI Nippon Life, Dornier MedTech, and Ranosys Technologies.... Read More

Customer Engagement, Small Business, Digital Transformation, Sales Cloud, Service Cloud

Jan 31, 2021 By Nichola Palmer

SMB Blog Series #3: 3 Companies Using Technology To Enable Business Growth in ASEAN

Meet three small businesses in ASEAN that use Salesforce to enable business growth: Mitsubishi Chemical Cleansui Haili, SmartCost, and g&m. ... Read More

Small Business, Digital Transformation, Customer Satisfaction, Customer Experience

Jan 30, 2021 By Nichola Palmer

SMB Blog Series #2: 3 Examples of Successful Digital Transformation in Asia

Find out how three small businesses in Asia achieved digital transformation success amidst the COVID-19 pandemic.... Read More

Small Business, Digital Transformation, Customer Satisfaction, Customer Experience

Jan 29, 2021 By Cecily Ng

How Businesses and Individuals Can Reach Out To Unconnected Societies

While the world may feel fully digital, it’s far from it. Duncan Jepson from Liberty Shared discusses how we can support unconnected societies.... Read More

Business as a Platform for Change