June 8, 2023

Generative AI: Why It’s a Game-Changer for Marketers

Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers.... Read More

Artificial Intelligence, Einstein, Personalization, Data Management, Digital Marketing, Marketing Automation, Innovation, Digital Transformation, Machine Learning, Future of Work, Customer Experience

June 8, 2023

3 Ways Generative AI Will Reshape Customer Service

What is generative AI and how can it revolutionise customer service? These 3 applications could increase efficiency and customer satisfaction.... Read More

Artificial Intelligence, Customer Experience, Service Cloud, Service, Best Practices

June 8, 2023

3 Ways Generative AI Will Help Small Businesses Sell Smarter

Generative AI can help small- and medium-sized businesses sell smarter and more efficiently, regardless of a company’s resources.... Read More

Artificial Intelligence, Customer Experience, Best Practices, Sales, Sales Cloud, Digital Transformation

September 16, 2022 By Neeta Mundra

Digital, Personalised Client Experiences in Wealth & Asset Management

Wow wealth and asset management clients with personalised, digital-first experiences The pandemic forced consumers to address their financial needs online. And now that customers have adjusted, they expect digital-first experiences to remain. But the wealth and asset management sector is not... Read More

Financial Services Cloud, Customer Experience

August 18, 2022 By Salesforce UK

Personalised Service Experiences Build Lifelong Customers

Customer personalisation and self-service technology help create experiences that build loyalty. Discover how companies can gain lifelong customers.... Read More

Customer Experience, Marketing Personalization, Retail

August 17, 2022 By Salesforce UK

Roundtable: Customer Expectations in Banking

Want to know how to deal with changing customer expectations in banking? Read the summary of our roundtable event with Marketforce and industry experts.... Read More

Customer Experience, Customer Satisfaction, Financial Services

August 11, 2022 By Salesforce UK

The Future of Digital Banking Experiences

Learn about the future of banking and how businesses are improving the digital banking experience to the benefit of customers and employees. ... Read More

Financial Services, Customer Experience

May 26, 2022 By Siddharth Gupta

Powering Co-existence of Franchise and Agency Model in the Automotive Industry

Salesforce Customer 360 offers modularity and flexibility just like LEGO® blocks which allow OEMs to test new go to market strategies and take data driven decisions while operating their existing processes in parallel.... Read More

Customer Experience, Sales, Customer Engagement

February 11, 2022 By Salesforce UK

Businesses That Break Down Silos Can Deliver Better Experiences for Customers, Employees, and Partners

Digital transformation has been a buzzword for years, but the pandemic has forced businesses to react quicker than anyone thought possible.... Read More

Future of Work, Customer Experience

Wednesday, July 7, 2021 | 9:30 A.M. BST

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Featured

The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

Generative AI: Why It’s a Game-Changer for Marketers

3 Ways Generative AI Will Reshape Customer Service

3 Ways Generative AI Will Help Small Businesses Sell Smarter

Digital, Personalised Client Experiences in Wealth & Asset Management

Personalised Service Experiences Build Lifelong Customers

Roundtable: Customer Expectations in Banking

The Future of Digital Banking Experiences

Powering Co-existence of Franchise and Agency Model in the Automotive Industry

Businesses That Break Down Silos Can Deliver Better Experiences for Customers, Employees, and Partners

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Wednesday, July 7, 2021 | 9:30 A.M. BST

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Featured

Resources

Explore Our Top Featured Resources

Editors' Picks

Products

What Is Salesforce?

CRM

What Is CRM?

Customer Stories

Explore All the Trailblazers Who Are Succeeding With Salesforce

Events

Stay up to Date on Salesforce Events

New to Salesforce?

Popular Links

About Salesforce

Americas

Europe, Middle East, and Africa

Asia Pacific