Consumers are saving more and spending less, according to our research. But savvy retailers can keep current customers happy by using data and AI to create excellent customer experiences....
Read More
A slowdown in decline in Q1 2023 online sales suggests that European consumers are starting to loosen their purse strings. We dive into the numbers to see what we can expect in the future. ...
Read More
How can you make sure your existing shoppers turn to you first and keep coming back? Personalise everything, from product offerings to quick-and-easy returns....
Read More
The annual Retail Week Awards recognise excellence in the retail sector, celebrating achievements made through innovation, vision, resilience and drive. ...
Read More
Did you know 73% of customers expect companies to understand their unique needs and expectations – a 7-point rise in just two years? Keep those numbers in mind this holiday, retailers, because they could affect your revenue and growth....
Read More
Customer personalisation and self-service technology help create experiences that build loyalty. Discover how companies can gain lifelong customers....
Read More
The Digital Food & Beverage conference took place in March. Read on to find out how you could get a piece of the pie - after all, $55m of groceries are sold every hour through ecommerce globally - can you afford to be left behind?...
Read More
.png)
