At the recent UK Service Summit event, Salesforce interviewed Service Leaders from some of the UK’s top companies on how their businesses deliver exceptional customer experiences. Here are their top tips...
Read More
Great customer experiences start at home. That’s why banks and insurers are tackling internal relationships with better collaboration and access to data. ...
Read More
Today’s customers expect more than just a great product. But for manufacturers to drive customer engagement and compete on service, they need to get obsessed....
Read More
Get a preview of our essential guide for insurers, and learn how to create effortless digital experiences in the age of the connected customer....
Read More
In a recent webinar with Bluewolf IBM on the contact centre of the future, we dived into where to start with creating exceptional customer experiences. Here are my key takeaways ...
Read More
Q&A with LV= General Insurance’s Digital Director, Jon Mansley – disrupting insurance from within, with Insurance for Financial Services Cloud...
Read More
Get a taster of our latest essential guide for insurers, including the steps you can take to become a smarter, more connected customer-centric organisation....
Read More
