Wednesday, July 7, 2021 | 9:30 A.M. BST

Salesforce Live:
United Kingdom
& Ireland

Rethink the possible.
From anywhere.

Watch On-Demand

Featured

The Basics Of CRM, For Dummies

Data-Driven Marketing: How to Spend Less and Deliver More

Real Trailblazer Stories to Inspire You

June 8, 2023

Generative AI: Why It’s a Game-Changer for Marketers

Generative AI is more than just hype. It has the potential to change the way we work. It can also help get you closer to your customers.... Read More

Artificial Intelligence, Einstein, Personalization, Data Management, Digital Marketing, Marketing Automation, Innovation, Digital Transformation, Machine Learning, Future of Work, Customer Experience

Every year, UK freight businesses lose £10bn of turnover to their competition. A guide on how not to.

August 17, 2022 By Michael Pichler

Every year, UK freight firms lose billions in turnover to competitors – how not to

The UK Transportation and Storage industry turns over £214bn per year, and the average retention rate in the transportation industry is 83%, according to Statista (Nov 2021 and July 2022). This equates to businesses losing £36bn of turnover to their competition - every year. Reducing that by 20-30%... Read More

Customer Service, Data Culture, Data Management, Artificial Intelligence

August 15, 2022 By Nick Barnes

How can data help transform the UK healthcare system?

Even if you don’t work in the healthcare sector, it’s been impossible to ignore the ongoing headlines about the challenges facing the NHS and other healthcare providers. As the health sector recovers from the impact of the pandemic, we are seeing record waiting times and people missing vital health... Read More

Healthcare & Life Sciences, Health Cloud, Data.com, Data Management

August 11, 2022 By Salesforce UK

Making Every Marketing Moment Matter

Make Every Marketing Moment Matter ‘Moment marketing’ is serving customers the content they need when they are looking for it. Businesses of all sizes and in all industries can take advantage of moment marketing. It’s not just product-based businesses that can benefit. At Salesforce World Tour... Read More

Customer Journey, Data Management

July 24, 2022 By Richard Metcalfe

It’s the data that makes you psychic

Just the other day, I overheard a client from a recruitment agency say, “There’s so much change going on out there, you need to be psychic to get ahead of it. If there was a way of employing a pre-cog, I’d do it.”... Read More

Data Management, Digital Business

July 24, 2022 By Nick Barnes

Using data to shape a better future for healthcare

When I talk about data and healthcare, I often get blank looks. ‘What’s Salesforce got to do with that?’ is the implied question.... Read More

Data Management, Healthcare & Life Sciences

May 12, 2022 By Salesforce UK

Better decisions begin here: How to centralise your SME’s data management

To get the most out of their data, SMEs need to keep it all in one place. Here’s how to centralise data management to cut costs, make information-led decisions and empower the team.... Read More

Small Business, Startups, Data Management

March 31, 2022 By Grace Meldrum

Managing Customer Data: What Is a CDP and How Can This Data Be Used?

What is a customer data platform and what can it do for your business? Learn about CDPs and how they help deliver personalised experiences in our guide.... Read More

Data Management, Marketing, IT

What can Katie Ormerod, Britain’s 2020 World Cup Champion, teach us about resilience, continuous learning, and the power of data? More than you might think.

February 10, 2022 By Salesforce UK

Learn How One of Britain’s Most Talented Snowboarders Recovered from a Life-Changing Injury Ahead of Her Olympic Debut

What can Katie Ormerod, Britain’s 2020 World Cup Champion, teach us about resilience, continuous learning, and the power of data? More than you might think.... Read More

Learning, Trailblazer Story, Innovation, Future of Work, Digital Transformation, Data Management, Sustainability

Salesforce Resource Centre

Resources

Explore Our Top Featured Resources

Editors' Picks

Products

What Is Salesforce?

CRM

What Is CRM?

Customer Success Stories