At Salesforce, we have a unique vantage point that gives us a well-informed view into the future of sales. We get a real-time perspective by spending time working closely with our customers and their sales organizations, conducting primary research across industries and regions, having...
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Artificial intelligence (AI) has moved way past the buzz. Companies are adopting AI — and fast. The numbers don’t lie. According to the Accenture Technology Vision 2018 forecast, four out of five executives (81%) believe that within the next two years, AI will work next to humans in their...
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When I first started my sales career back in the late 1990s, sales still controlled much of the buyer's journey. Reps would provide product demonstrations, sharing pricing, and arranging customer references.
All of that (perceived) power didn’t always benefit the customer, even though it may have...
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Virtual sales is on the rise — and no, we're not talking about robots taking sales jobs. In fact, with the rise of artificial intelligence (AI) there's never been a better time for salespeople to be in the profession. Rather, in an era of unprecedented connections, sales reps are increasingly...
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This blog post is an excerpt from “Growth IQ: Get Smarter About the Choices That Will Make or Break Your Business” by Tiffani Bova, Salesforce Global Customer Growth and Innovation Evangelist. Bova writes and speaks regularly about sales transformation and business model innovation.
It was almost...
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Before Adnan Chaudhry, now Salesforce's Senior Vice President of Commercial Sales, joined the company as an Account Executive, he had a number of transformative experiences that shaped his unique career journey. Today, Adnan takes us through those experiences — starting with his childhood. Here's...
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Every time I talk to one of our customers, I'm impressed with how they're using Salesforce to drive incredible transformation, innovation, and creativity. I've been especially excited by companies that choose to adopt a recurring business model, such as subscriptions or usage-based pricing, to...
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In our day-to-day lives, there are plenty of frustrations. Traffic jams, long lines at lunch, your computer restarting in the middle of a presentation. Then there are the moments at the office, like needing multiple systems and screens to get your job done.
No one can relate to this more than...
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Neeracha Taychakhoonavudh, Senior Vice President of Industries at Salesforce, has been blazing her own trail as a widely known technology executive and innovator. She sets Salesforce strategy and go-to-market initiatives across industries. She’s also responsible for curating an ecosystem of partner...
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