Dan Waldschmidt preaches service, not selling.
If you think success in sales comes down to
the product or ideas you offer, you’re wrong.That’s according to Dan Waldschmidt, Managing Partner at Waldschmidt Partners. The speaker
and author says the only thing you are really selling is the...
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Automation needs to be your new best friend if it’s not already. There are so many business processes and tasks that can easily be automated, and the bang for your buck can be huge for small and medium businesses (SMBs).
Get started with these five things you can automate from Salesforce Essentials...
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Expert salespeople provide insightful tips and advice, but sometimes, they're just plain humorous. It's Friday, so we pulled some great comedic lines from our interviews with sales experts, along with the World Wide Web, to create this totally-worth-sharing-around-the-office post.
Hold on...
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Selling today looks a lot different than it did 20 years ago, when we first launched our customer relationship management (CRM) platform. Customer expectations have increased, deals have gotten more complex, and team selling is now the norm. Yet most sales organizations aren't equipped with the...
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Sales reps today are under more pressure than ever to add value to customers and be trusted advisors. But it might surprise you that reps spend 66% of their time bogged down in administrative tasks. While we can’t do your expense reports for you, we can help reps be more productive. To tackle that,...
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The sales funnel metaphor is somewhat misleading; in real life, the process never goes as smoothly as liquid down a funnel. In the last decade, digital marketing, artificial intelligence (AI), and CRM have drastically changed the process of converting new leads into customers. Given this, it’s...
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Editor's note: This article is among our most popular posts, so we’ve updated it recently to keep things fresh.
Modern customers have changed the rules of sales. Research shows that 69% of business buyers expect an Amazon-like business buying experience — yet only 27% say companies generally excel...
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Salesforce's vision for customer relationship management (CRM) has always been larger than the industry imagines it. We exist to innovate for our customers so, in turn, they can serve their own. That means constantly pushing Salesforce and the industry in new directions to drive the future of CRM....
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Last year, it was hard to miss all the headlines about how the media landscape is changing: mergers and acquisitions, new subscription and revenue models, direct-to-consumer distribution — the list goes on. It’s clear that building recurring relationships with customers has never been more...
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