In our day-to-day lives, there are plenty of frustrations. Traffic jams, long lines at lunch, your computer restarting in the middle of a presentation. Then there are the moments at the office, like needing multiple systems and screens to get your job done.

No one can relate to this more than inside sales teams. On average, an inside sales rep spends only 32% of their day selling. The rest of the time they’re looking up information, trying to plan out which lead to call next, or logging notes. All of that is split between different systems — in general, inside sales reps have to navigate between six tools (costing almost $4,000 per rep per year) to do their jobs.

At Salesforce, we know there’s a better way. That’s why we’re building tools and solutions to get rid of those daily “papercut” moments. Today, the Sales Cloud Team is proud and excited to introduce the all-new High Velocity Sales, a streamlined solution tailored to inside sales teams (including sales development and business development reps) and designed to speed up the sales process. Bringing together many of Salesforce’s core technologies, this new offering gives inside sales teams:

  1. Insights on how to prospect smarter and faster

  2. Integrated tools to eliminate busy work and multiple logins

  3. New levels of best-practice automation for scalable, repeatable success


It all starts with Sales Cadences, which enable sales managers to build their own best practices into Salesforce, creating customized, pre-built activity sequences to help guide new and veteran inside sales reps through the prospecting process. Those Sales Cadences then populate a rep’s Work Queue, a prioritized task list inside the Lightning Sales Console. That way, a rep knows exactly what next step to take with which customer, in order to build the strongest pipeline. And with email templates and Lightning Dialer (the native Salesforce click-to-call solution), sales reps can send an email or place a call with a single click. With High Velocity Sales, every next step is just a few simple clicks away, with no time wasted.

That’s just the start. Since High Velocity Sales is built on the Salesforce platform, the Einstein layer of intelligence is already baked in. Plus, as with any Salesforce product, we'll deliver ongoing innovation so this intuitive new solution evolves alongside your inside sales teams. We’re really excited for this bold new step, and we’d love you to come along on the journey with us.

Want to learn more? Check out our press release here.