360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 14, 2017 By Lisa Lee

5 Things to Know About Salesforce XChange

XChange is Salesforce Commerce Cloud's biggest event of the year, and it's less than one month away! It is two days of unequaled education, networking, inspiration, innovation and fun, featuring some of the world's biggest brands. Many have already registered to attend the event, taking place... Read More

Retail

Apr 12, 2017 By Heike Young

5 Takeaways from New Shopping Data, Based on Half a Billion Shoppers

If you had access to half a billion shoppers' activities, what would you want to learn? Fortunately, you can check out the latest Shopping Index from Commerce Cloud, which analyzes the activity of more than 500 million shoppers worldwide to identify trends and changes in shopping activity. The... Read More

Marketing, Marketing Cloud, Retail

Apr 11, 2017 By Hannah Egan

How Artificial Intelligence is Forever Changing the Consumer Experience

We might not always be aware of it, but Artificial Intelligence is now an established component of our daily experience as consumers. Whether it’s choosing a movie based on unique recommendations from Netflix, asking Alexa to share the local weather, or interacting with online customer support... Read More

Retail, Einstein, Artificial Intelligence

Mar 24, 2017 By Jeff Barnett

Salesforce Commerce Cloud Named a Leader in The Forrester Wave: B2C Commerce Suites, Q1 2017

It’s hard to overstate how profoundly and rapidly commerce is changing. At Salesforce Commerce Cloud, formerly Demandware, we are working tirelessly to leverage leading-edge cloud technology and artificial intelligence, powered by Salesforce Einstein, to empower our customers to not only keep up... Read More

Retail

Mar 22, 2017 By Rick Kenney

The True Story of Shopping, According to Half a Billion Shoppers

Our latest Shopping Index, which analyzed the global shopping activity of more than 500 million shoppers in the fourth quarter, is by far our most comprehensive, providing an unparalleled analysis of digital consumer behavior. What’s different? We provide data on visit duration, order share,... Read More

Retail

Mar 17, 2017 By Joanna Beerman

Rethinking the Customer Experience? First, Ask Yourself These Questions

Ten years ago, retailers talked about EDLP and Hi-Low pricing strategies as established methods to entice customers to shop. The customer was nowhere to be found on a list of technologies prioritized by retail CIOs. Collectively, the industry worked to grapple with the masses of data related to... Read More

Retail

Mar 13, 2017 By Lisa Lee

Registration Opens for Salesforce XChange 2017!

Registration for the XChange conference is now open! The event, led by our newest cloud, the Commerce Cloud, will take place at the Aria Las Vegas May 16-18. This year’s event marks Demandware’s first customer conference as Salesforce Commerce Cloud. So we are eager to share our vision for... Read More

Events, Retail

Mar 08, 2017 By Heike Young

5 Retail Transformations that Marketers Must Understand

Big changes in ecommerce, mobile payment, social customer service, and customer experience have led retailers to a scenario where much is unknown and much is undergoing disruption. What do we actually know about the future of retail vs. what's pure conjecture? Accenture and Salesforce recently... Read More

Marketing, Marketing Cloud, Retail

Feb 18, 2017 By Stephanie Duncan

Reaching Online Shoppers to Grow Your Brick-and-Mortar Store

Having a successful brick-and-mortar store is a proud accomplishment, but if holiday sales were slow for your business, your goals for 2017 might include ways to improve or expand. One possible strategy is online retailing. According to retail research firm Conlumino, in 2016, “online sellers... Read More

Retail, Marketing

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Things to Know About Salesforce XChange

5 Takeaways from New Shopping Data, Based on Half a Billion Shoppers

How Artificial Intelligence is Forever Changing the Consumer Experience

Salesforce Commerce Cloud Named a Leader in The Forrester Wave: B2C Commerce Suites, Q1 2017

The True Story of Shopping, According to Half a Billion Shoppers

Rethinking the Customer Experience? First, Ask Yourself These Questions

Registration Opens for Salesforce XChange 2017!

5 Retail Transformations that Marketers Must Understand

Reaching Online Shoppers to Grow Your Brick-and-Mortar Store

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First