360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 11, 2016 By Vinod Kumar

For Lush Cosmetics, Charitable Giving is Great Business

Lush Cosmetics is proving that it’s good business – maybe even great business – for retailers to invest in sustainable charitable giving. Through the sale of a single item, the Charity Pot, the Vancouver-based company has donated more than $11 million to 900 organizations in 42 countries over the past eight years.... Read More

Commerce, Customer Story

Jan 11, 2016 By Lauren Robinson

SalesforceIQ Inbox: New Name, Same Apps You Love

SalesforceIQ Inbox, previously known as SalesforceIQ for Sales Cloud, is no longer in beta! Starting today, SalesforceIQ Inbox is now $25 per user, per month for new users. For all of our beta customers, we could not have done this without you. Thank you! What is SalesforceIQ... Read More

Sales

Jan 11, 2016 By Matthew Hutchinson

A Sneak Peek at the Future of Retail at NRF

On January 17-20, over 33,000 retailers will attend the National Retail Federation (NRF) Conference. There will be numerous opportunities to discover how Salesforce customers are redefining retail marketing, sales and service. Let’s take a look at a few must-see highlights! ... Read More

Marketing, Marketing Cloud, Events, Retail

Jan 11, 2016 By Andrew Gothelf

10 Years of AppExchange: 10 Business App Customers Share Their Real Stories

On January 14th, the AppExchange is celebrating 10 years of increased productivity and business transformation. Today, there are thousands of apps listed on the Salesforce AppExchange, and many, many customers working with AppExchange partners to grow their businesses with apps. As part of the... Read More

AppExchange, Apps, Featured, Mobile, Cloud

Jan 11, 2016 By Daniel Kushner

3 Quick Wins You Can Get From Social Media to Prove ROI

Proving that your social media marketing efforts are worth your company’s budget and time can be a challenge. Social media after all, despite its ubiquity, is a relatively new phenomenon that can be hard to make projections from. Even though 84% of B2B marketers are using social for marketing... Read More

Advertising, Marketing, Social Media

Jan 08, 2016 By Joshua March

How Social Media is Creating a Customer Experience Revolution

Brands that look to set themselves apart from the rest, in the new reality of the open digital marketplace, know that customer experience is the differentiator. The bar has been raised in customer experience expectations and brands who fail to see the writing on the wall are finding themselves... Read More

Customer Service, Social Media

Jan 08, 2016 By Heidi Robbins

Why B-List Holidays Deserve a Spot in Your 2016 Email Calendar

Apparently today is “Show & Tell At Work Day.” Who knew? Almost any date on the calendar is a holiday to someone. As you plan your 2016 email calendar, consider including some B-List holidays in the mix. These less important holidays (compared to Valentine’s Day, Easter, Mother’s Day, and... Read More

Marketing, Marketing Cloud

Jan 07, 2016 By Will Spendlove

Fast Track Closed Deals into Your Financial Systems by Automating Orders & Renewals [Last Mile Series, 5 of 8]

This is the fifth in an eight-part series looking at the typical failure points in the last mile of the sales cycle, often referred to as the quote-to-cash process. In our last installment, we looked at the propose & contract step in the Quote to Cash (QTC) process, which enables automated... Read More

Quote-to-Cash

Jan 07, 2016 By Laura Stack

Effectiveness Meets Efficiency: How Successful Leaders Manage Both

Nearly five decades ago, Peter Drucker revolutionized the business field with the publication of his classic book, The Effective Executive. Three generations have applied his wisdom to our workplaces since. But as important as effectiveness is in any leadership role, Drucker left the... Read More

Apps, AppExchange, Cloud, Leadership

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

For Lush Cosmetics, Charitable Giving is Great Business

SalesforceIQ Inbox: New Name, Same Apps You Love

A Sneak Peek at the Future of Retail at NRF

10 Years of AppExchange: 10 Business App Customers Share Their Real Stories

3 Quick Wins You Can Get From Social Media to Prove ROI

How Social Media is Creating a Customer Experience Revolution

Why B-List Holidays Deserve a Spot in Your 2016 Email Calendar

Fast Track Closed Deals into Your Financial Systems by Automating Orders & Renewals [Last Mile Series, 5 of 8]

Effectiveness Meets Efficiency: How Successful Leaders Manage Both

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First