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Vinod Kumar
Vinod Kumar is Head of Analytics and Intelligence at Salesforce Commerce Cloud. In this role, he leads a team of data geeks to identify growth opportunities for customers by leveraging analytical tools and techniques. He led the creation of our Industry Benchmarking platform, which is the primary technology enabling us to deliver the quarterly Shopping Index, and Industry Benchmarks for our customers. Vinod has been with the company since 2010 in a variety of roles including Commerce Strategy and Product Management. He is passionate about Conscious Commerce, or the way in which retailers use commerce and work with their customers to support charitable endeavors.
Lush Cosmetics is proving that it’s good business – maybe even great business – for retailers to invest in sustainable charitable giving. Through the sale of a single item, the Charity Pot, the Vancouver-based company has donated more than $11 million to 900 organizations in 42 countries over the past eight years....
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I had a great, personalized experience at the San Fransisco outpost of True Religion Brand Jeans. But I wanted to know – would the experience be consistent in the New Hampshire store?...
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The past few months have seen a flood of activity around chatbots, with Facebook, Google and Microsoft announcing major initiatives in this area. With implications for retailers, we thought the time was right to offer our point of view from the vantage point of being at the helm of retailers’ channel unification journey....
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