360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 14, 2016 By Darren Smith

Survey the Field: How to Get a Clear Look at Your Team's Performance with Wave Analytics

You can’t fix what you can’t see. That’s why managers aim for complete transparency across their teams and company. We are in the golden age of data. It’s oozing out of our phones, computers, tablets, watches … everywhere. But with so much to look at, visibility is not the issue; it’s focus. Do... Read More

Analytics, Analytics Cloud, Cloud

Jan 14, 2016 By Jim Sinai

The World's Leading Business App Marketplace Turns 10

Today is the 10th birthday of the Salesforce AppExchange. Think about that. Ten years ago, Salesforce had a vision that customers and developers could package and sell apps on top of the Salesforce platform. The vision was huge — and the task immense. And what’s emerged 10 years later is a... Read More

AppExchange, Apps, Cloud, Featured

Jan 13, 2016 By Pau Sabria

How NYX Cosmetics Leverages Content Generated by Customers Online…in Stores

Brick-and-mortar experiences are often disconnected from the digital experience. NYX Cosmetics, one of the most socially-savvy cosmetics brands in the world, is an exception.... Read More

Commerce, Customer Story, Retail Insights, Unified Commerce

Jan 13, 2016 By Marco Marini

Is it Time to Say Goodbye to Your Email Service Provider?

If you are having issues with your email service provider (ESP), you might start to consider looking for a new one. But choosing a new ESP is a major undertaking, one that consumes time and financial resources, and can put your email marketing program on hold, thereby affecting revenue. Sometimes... Read More

Marketing

Jan 13, 2016 By Matthew Hutchinson

And the Survey Says: Everyone Wants You to Speak at Connections '16

The digital marketing event of the year is just around the corner—and we’re looking for passionate presenters to share insights and tips on all things digital marketing. Now is the time to nominate your ideas and secure your place on stage at Connections ‘16. Here’s how! ... Read More

Marketing, Marketing Cloud

Jan 13, 2016 By Andrew Gothelf

3 Customer Service Apps Worth Trying in 2016

Customer service never stops. From the moment a new customer signs on, it’s your company’s job to support them every step of the way. It’s not enough to only engage customers when they send an email ticket or call a service rep; instead, customer service is an always-on operation. With the help of... Read More

Customer Service, AppExchange, Apps, Mobile

Jan 12, 2016 By Marta Lawrence

3 Brands to Power Your Weight Loss Goals for 2016

According to research, 25% of us have already failed at our New Year’s resolutions--we didn’t even make it past the first week. Sure, we’ve all made them, but how many of us can say we’ve been able to accomplish our 2015 resolution? In 2015 I wanted to be better organized: FAIL. In 2014 I wanted... Read More

Marketing Cloud, Cloud

Jan 12, 2016 By Tim McCormick

How the Two Youngest, Most Powerful Industries are Impacting Health and Human Services

The country is just settling in after the last big technology transition — the one that brought us the idea of mobile devices and the social media phenomenon — changed the way people connect to their surrounding community. The Affordable Care act is well under way and government agencies are... Read More

Analytics, Cloud, Innovation, Leadership, Mobile, Customer Service

Jan 12, 2016 By Andrew Gothelf

3 Common Sales Management Fears (and Tips to Overcome Them)

Managing a sales team without full confidence in the processes and technology is a potentially crippling situation. Without the right apps to save your team from wasting time, committing costly errors, or demotivation, you may be placing a ceiling on your team’s success. Here are three common sales... Read More

AppExchange, Leadership, Sales

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Survey the Field: How to Get a Clear Look at Your Team's Performance with Wave Analytics

The World's Leading Business App Marketplace Turns 10

How NYX Cosmetics Leverages Content Generated by Customers Online…in Stores

Is it Time to Say Goodbye to Your Email Service Provider?

And the Survey Says: Everyone Wants You to Speak at Connections '16

3 Customer Service Apps Worth Trying in 2016

3 Brands to Power Your Weight Loss Goals for 2016

How the Two Youngest, Most Powerful Industries are Impacting Health and Human Services

3 Common Sales Management Fears (and Tips to Overcome Them)

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First