360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Low-rise buildings in Geneva, Switzerland

Sep 23, 2020 By Lisa Lee

How Businesses Can Get a Grip on Their Carbon Footprint

Sustainability Cloud helps organizations monitor, analyze, and ultimately reduce their carbon footprint, and the One Trillion Trees initiative aims to conserve, restore, and plant one trillion trees globally by 2030... Read More

Business as a Platform for Change, CEO, Sustainability

Sep 23, 2020 By Dr. Jose Quesada

How Do You Engage Patients and Members in the Wake of COVID-19?

People want personalized, connected care. Here’s a peek at the four steps you’ll learn in our new guide, Enhance Patient and Member Engagement.... Read More

Customer Engagement, CEO, Health Cloud, Healthcare & Life Sciences, Leading Through Change, Digital Transformation, Providers

Sep 23, 2020 By Matt Marcotte

Prepare Last-Minute Fulfillment for 2020's Busiest Holiday Season Ever

What’s top of mind for every retailer going into the 2020 holiday shopping season? Last-mile fulfillment. Here's how to do it right this year... Read More

Customer Engagement, Commerce, Ecommerce, Holiday Readiness, Retail

Sep 23, 2020 By Adi Kuruganti

Experience Cloud: Get To Market Fast With Enhanced Personalized Customer Journeys

Experience Cloud helps brands build websites, portals, mobile apps, and other digital touch points to engage with customers — and digitize business processes to move faster in our online-first world... Read More

Digital Transformation, IT, Community Cloud

Sep 23, 2020 By Adam Blitzer

The All-Digital Customer Has Arrived — Is Your Business Ready?

What does it look like to market, sell, and engage your audience from anywhere? Our latest customer stories featuring Sonos, e.l.f. Cosmetics, and Spalding show you how to get more from digital... Read More

Digital Transformation, Commerce, Marketing, Marketing Cloud, Community Cloud, Commerce Cloud, Service Cloud, CRM, Customer Experience, Ecommerce

Sep 22, 2020 By Shannon Duffy

Data- or Creative-First Digital Experiences? The Secret To Max Returns

Maximize return on experience by making data and business process the foundations of customer interactions and deliver the best digital experiences possible... Read More

Community Cloud, IT, Marketing, Salesforce CMS

Sep 22, 2020 By Doug Camplejohn

4 Sales Trends Changing the Way You Work in 2020

The fourth edition of the State of Sales report captures insights from nearly 6,000 sales professionals worldwide about recovery and growth in an evolving selling landscape... Read More

Future of Work, Sales, Sales Cloud, Research