Dr. Jose Quesada

Dr. Jose Quesada

Jose Quesada, M.D., M.B.A. is Vice President Global Healthcare at Salesforce. Prior to working at Salesforce, Dr. Quesada was Chief Medical Officer and Global Lead for Health & Network at Cigna International Markets.

Stethoscope and tablet device

Sep 23, 2020 By Dr. Jose Quesada

How Do You Engage Patients and Members in the Wake of COVID-19?

People want personalized, connected care. Here’s a peek at the four steps you’ll learn in our new guide, Enhance Patient and Member Engagement.... Read More

Customer Engagement, CEO, Health Cloud, Healthcare & Life Sciences, Leading Through Change, Digital Transformation, Providers

Leading Through Change

Jun 17, 2020 By Dr. Jose Quesada

Why Member Engagement Matters More Than Ever

Despite the pandemic, members continue to have high expectations for payers. Though call centers are experiencing surges in their normal volume, members still want rapid, accurate responses to their questions and concerns. They want to connect on their preferred channels and engage in personalized,... Read More

Customer Engagement, CEO, Healthcare & Life Sciences, Health Insurance Carriers, Health Cloud

How to Safely Reopen Your Business

How to Safely Reopen Your Business

Reopen Safely

A Step-by-Step Guide for Returning To the Office

Paint brushes in a can

PayPal Views Its Sales Team as Artists, and That’s Driving Great Results
By Karen Solomon

Woman uses mobile payment option at checkout

Data as the Driver: Lookalike Modeling and More To Help Your Brand Meet Customer Expectations
By Chris Jacob

Three business people with a desk in the foreground

7 Ways Vendor Consolidation Can Help Marketers Innovate and Save Money
By Lauryl Denega

The Importance of Digital Transformation in Times of Change

Digital transformation in times of change

Digital transformation in times of change

Research

Digital Transformation in Times of Change

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Ethical AI can't wait

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Do You Know Your Customer? 5 Questions for Communications Service Providers

learn with trailhead

learn with trailhead

Learn With Trailhead

Get Started With Sourcing PPE