360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 13, 2020 By Akansha Sidhwani

4 Cornerstones of Sales Productivity Every Leader Should Know

If you’re a sales leader, you might think you know what your teams do all day: sell. Surprisingly, global sales research reveals reps spend less than half of their time selling. According to the survey data from thousands of reps: Sales reps spend 66% of time on non-selling activities. The top... Read More

Sales, Sales Cloud

Mar 12, 2020 By Laura Woods

Blazing Trails Podcast: The Path to Gender Equality With Journalist Gretchen Carlson

“I have a right to fulfill my dreams. I have a right to pursue any career I choose. I have a right to Excel without malicious interference. I have a right to be treated with respect in my professional and personal lives … I have a right to be myself, not be defined by stereotypes.” That is the... Read More

Business as a Platform for Change, Salesforce Ohana, Equality

Mar 12, 2020 By Isabel Gonçalves

5 Ways Businesses Can Drive Gender Equality

International Women’s Day and Women’s History Month is not just about celebrating and honoring trailblazing women. It's also about raising awareness around the gaps in gender equality that still exist today. The United Nations set up 17 Sustainable Development Goals (SDGs), which many companies,... Read More

Business as a Platform for Change, Salesforce Ohana, Equality, Customer Success, Events, Leadership Insights

Mar 12, 2020 By Philip Cooper

How to Get Users to Engage With and Trust AI

There are three ingredients you need to make artificial intelligence (AI) work for your enterprise: Data + Change Management + Trust. In my last article, I focused on data — how to make sure your data is ready for AI. Today, I’ll discuss how to create effective change management processes to build... Read More

Artificial Intelligence, IT, Einstein

Mar 11, 2020 By Marc Benioff

Our Latest Efforts to Help Those Affected

Our hearts go out to everyone around the world — in our Salesforce family and beyond — who is being affected by the coronavirus, either directly or indirectly. This moment reminds us that we’re all connected like never before, and to get through these times we need patience, understanding,... Read More

Salesforce Ohana

Mar 11, 2020 By David Lou

Design Thinking for a Better Analytics Experience

Creating a great analytics experience can be a daunting task. For many, the word “analytics” brings to mind dashboards with dense grids of charts stemming from innumerable spreadsheets — information overload. But when we think of analytics at Salesforce, we think of apps: dynamic, focused, and... Read More

Digital Transformation, CEO, Analytics, Analytics Cloud

Mar 11, 2020 By Chris Cate

How to Get Stakeholder Buy-In During Your Quote-to-Cash Transformation

Valpak, a Salesforce customer, wrote this article. It’s clear revenue is the main reason why the stakes for any quote-to-cash transformation is so high. If you mess with revenue, your company could end up in trouble fast. Quote-to-cash is directly related to the lifeblood of your business. As such,... Read More

Quote-to-Cash, Sales, Sales Cloud, Guest Blog

Mar 10, 2020 By Jessica Galiana

Let’s Celebrate Your 2020 Salesforce MVPs

Today is a special Trailblazer Community celebration, full of joy and gratitude for the 200+ Salesforce MVPs that go above and beyond to help everyone succeed in our ecosystem! We’re so happy to welcome our 2020 class of Salesforce MVPs, congratulate our returning MVPs, and welcome new members to... Read More

Salesforce Ohana, Salesforce Culture, MVPs, Careers

Mar 09, 2020 By Noah Kravitz

Challenge and Opportunity: Data Privacy 101 for SMBs

Your small or medium-sized business (SMB) may be nervous about new data privacy laws. After all, you might not have the resources to spin up a data privacy team to focus on compliance or credibility to face a worst-case scenario of a big fine or data breach. But the increased focus on data... Read More

Small Business, Platform, Best Practices

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

4 Cornerstones of Sales Productivity Every Leader Should Know

Blazing Trails Podcast: The Path to Gender Equality With Journalist Gretchen Carlson

5 Ways Businesses Can Drive Gender Equality

How to Get Users to Engage With and Trust AI

Our Latest Efforts to Help Those Affected

Design Thinking for a Better Analytics Experience

How to Get Stakeholder Buy-In During Your Quote-to-Cash Transformation

Let’s Celebrate Your 2020 Salesforce MVPs

Challenge and Opportunity: Data Privacy 101 for SMBs

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First