360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Mar 18, 2020 By Derek Carless

The 3 Components of Value-Based Care in Med Tech

There’s a shift happening throughout healthcare and life sciences from fee-for-service to value-based care. Medical device and diagnostic companies are no stranger to this evolution. In addition to creating life-saving products, they’ve established themselves as partners to healthcare providers.... Read More

CEO, Customer Experience, Health Cloud, Healthcare & Life Sciences, Medical Devices and Diagnostics

Mar 18, 2020 By Jennifer Sacks

Challenges With Data? You’re Not Alone

According to Deloitte, “Organizations with the strongest cultural orientation to data-driven insights and decision-making were twice as likely to have significantly exceeded business goals.” However, 67% of executives surveyed were “not comfortable accessing or using data from their existing tools... Read More

Customer Engagement, IT, Data Management, Pardot

Mar 17, 2020 By Steve Schwartz

Building a COVID-19 Resource Page: Tracking the Virus Through Actionable Data

We know during this global pandemic that trusted, and timely information is essential to making decisions for your employees, loved ones, customers, and community. That’s why Tableau and Salesforce have launched a free resource page with data and visualizations on the novel coronavirus and the... Read More

Business as a Platform for Change, Salesforce Ohana, Analytics, Leading Through Change

Mar 17, 2020 By Stephanie Buscemi

Helping Business Manage Through Crisis

In this time of tremendous global challenge and continued business transformation, we’ve created Leading Through Change, a series for senior executives, small business leaders, and those in between. Our goals are simple: 1. to provide thought leadership, tips, and resources from Salesforce and our... Read More

Business as a Platform for Change, CEO, Collaboration, Customer Experience, Leadership, Strategy, Leading Through Change

Mar 17, 2020 By Alison Jarris

What Are Data Silos?

Did you know nine in 10 IT leaders point to data silos as their biggest obstacle to digital transformation. ... Read More

Digital Transformation, IT, Data Management

Mar 17, 2020 By Sarah Franklin

5 Things We’re Doing Now to Help Our Employees Navigate Work

The phrase "at work" has, for many of us, always meant a physical space — the office. But now companies, communities, schools, and organizations of all kinds are reconciling how to adjust to working from home. This immediate shift at this scale poses an interesting question — how do we... Read More

Future of Work, Collaboration, Corporate Culture, Salesforce Ohana, Leading Through Change, IT

Mar 16, 2020 By Rob Ferguson

Salesforce Care for Health: No Cost COVID-19 Care Response Solution

Over the past week, I’ve been speaking with many leaders and health care providers whose teams are feeling overwhelmed with inbound calls and cases dealing with the COVID-19 pandemic. My colleagues and I have been working on ways we can help. On Wednesday, March 11, Salesforce Chair and CEO Marc... Read More

Health Cloud, Healthcare & Life Sciences, Customer Service, Leading Through Change, Health Insurance Carriers, Health Plans, Medical Devices and Diagnostics, Pharmaceuticals , Providers

Mar 16, 2020 By Marc Benioff

A Letter to Our Customers

Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, I wanted to reach out and update you on how we’re approaching the situation at Salesforce. First and... Read More

Salesforce Ohana

Mar 16, 2020 By Katie McBeth

Best Ways to Save Money on Small Business Taxes in 2020

QuickBooks, a Salesforce partner, wrote this article. If there’s one subject that gives almost every small or medium business (SMB) owner a headache, it’s taxes. But taxes don’t have to be the bane of your existence. As a member of the QuickBooks marketing team, I know with proper preparation and... Read More

Future of Work, Small Business, Guest Blog, Financial Services

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The New Rules of Customer Engagement: Key Trends From Global Research

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

The 3 Components of Value-Based Care in Med Tech

Challenges With Data? You’re Not Alone

Building a COVID-19 Resource Page: Tracking the Virus Through Actionable Data

Helping Business Manage Through Crisis

What Are Data Silos?

5 Things We’re Doing Now to Help Our Employees Navigate Work

Salesforce Care for Health: No Cost COVID-19 Care Response Solution

A Letter to Our Customers

Best Ways to Save Money on Small Business Taxes in 2020

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First