360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 23, 2017 By Erin Sherbert

These Women Love Salesforce — and Have Tattoos to Prove It

Nothing says I will love you forever like inking your body. Needless to say, we were feeling the love after spotting this Salesforce tattoo on Twitter the other day: And so we had to know: Why did Meighan Brodkey and Lauren Touyet decide to mark themselves with Salesforce pride? We caught up... Read More

Social Media

May 23, 2017 By Lisa Lee

Unified Commerce: Tales From the Front Lines

It is not surprising that Unified Commerce was a key theme at last week’s Salesforce XChange conference. After all, changing consumer behaviors are forcing retailers and brands to change everything about how they engage with shoppers. Given the complexity, what may be surprising is how far along some brands are in their Unified Commerce journey. Here are a few of their stories.... Read More

Commerce, Unified Commerce

May 23, 2017 By Simon Mulcahy

Behind the Scenes: The Making of Salesforce’s New Ad Campaign

This month, we launched an integrated Blaze Your Trail ad campaign around the world. It's our mission at Salesforce to empower people to blaze their own trails. This campaign is going everywhere our trailblazers go: airports, TV ads, our World Tour and Dreamforce events, radio, and beyond. As the... Read More

Marketing, Innovation

May 23, 2017 By Kelly Miller

5 Insights on the Convergence of Ad Tech and Mar Tech from Industry Experts

Marketing is undergoing a period of incredible change with businesses transforming around digital to engage mobile and digital-savvy customers. This is an opportunity and a challenge to all businesses to better understand their customers, and to meet those customers where they spend their time. ... Read More

Marketing, Marketing Cloud

May 23, 2017 By Ruthie Miller

5 Ways Your Small Business Can Save Time With AI

The internet, cloud technology, mobility, artificial intelligence (AI)... These aren’t just trends, but new directions. Imagine where your company would be if you hadn’t embraced the ubiquity of the internet, or if you didn’t have 24/7 mobile access to your email and business applications. New... Read More

Small Business, Artificial Intelligence

May 23, 2017 By Megan Hostetler

How to Run Your Marketing From Your Phone

Have you ever been envious of multitaskers who, somehow, are able to stay on top of everything and know what's going on at all times? Well, I’d bet they don’t do this on their own. Likely, they have some help from things like mobile apps that make their lives a little easier — making it look... Read More

Marketing, Mobile, Marketing Cloud

May 22, 2017 By Juli Fischer

5 Things You Didn't Know You Could Do In Quip

Sometimes tools you've been using for months, or even years, can still hold fun surprises. And if you're nerds like us, discovering those surprises is really fun. So we asked around, and collected a handful of the Quip team's favorite lesser-known features, in hopes that we could add a little fun... Read More

Cloud

May 22, 2017 By Adam Blitzer

Poor Service Will Cost Companies $1.6 Trillion. How to Avoid Being a Service Statistic.

It’s no secret. Poor customer service can cost your company — big time. According to Accenture, 52% of consumers have switched brands in the past year due to poor service. So it’s not hard to see that if you don’t provide good customer service, half of your existing customers are easy pickings... Read More

Customer Service, Service Cloud

May 22, 2017 By Brandon Reynolds

Quiz: Do You Understand the Science of Sales?

You can do absolutely everything right with your sales team and still fall far from beating your competition. You can hire the right people and develop the right training, but that doesn’t guarantee you’ll even keep up with the competition — or with your customer’s ever-evolving needs, for that... Read More

Sales Cloud

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

These Women Love Salesforce — and Have Tattoos to Prove It

Unified Commerce: Tales From the Front Lines

Behind the Scenes: The Making of Salesforce’s New Ad Campaign

5 Insights on the Convergence of Ad Tech and Mar Tech from Industry Experts

5 Ways Your Small Business Can Save Time With AI

How to Run Your Marketing From Your Phone

5 Things You Didn't Know You Could Do In Quip

Poor Service Will Cost Companies $1.6 Trillion. How to Avoid Being a Service Statistic.

Quiz: Do You Understand the Science of Sales?

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First