360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 22, 2017 By Alexis Kushner de la Pena

Infographic: See How Building Apps on Salesforce Has Tremendous ROI

The pressure that businesses today are under to reduce costs, improve agility, and deliver better results is no joke. Couple that with rapidly evolving technology and competition for developers, and you can get a sense of the dramatic shift IT leaders and CIOs are experiencing in their roles. IT... Read More

App Cloud, Apps, IT

May 22, 2017 By Jenny Seyfried

Want to Crush the Corporate Ladder? Ask Yourself These 5 Career Questions

Career advancement. It’s what every employee hopes to gain … and it’s also the thing many of us find to be particularly challenging. Thankfully, Stephanie Glenn is here to help. In less than six years, she’s seamlessly moved from Account Executive to Vice President of Small Business Sales East at... Read More

Careers

May 20, 2017 By Elizabeth Pinkham

Introducing Salesforce Tower Indianapolis, Indiana’s Tallest Tower!

Salesforce Tower Indianapolis is open and ready for business! Today, we celebrate the grand opening of our new tower in Indy, the tallest building in the state of Indiana. We’re proud to call Indianapolis home to our largest hub outside of our global headquarters in San Francisco. We’re celebrating... Read More

News, Cloud

May 19, 2017 By Brandon Reynolds

How IT Leaders Will Guide Digital Transformation

It used to be that IT departments were there to keep the lights on and the servers blinking. Now those same people are responsible for driving the company’s digital transformation. Because the success of a company depends on how well its departments communicate with one another, and with the... Read More

App Cloud

May 19, 2017 By Jas Johl

5 Reasons Why Salesforce is a Great Place for Women to Work

The technology industry has a history of not keeping pace with other industries in terms of gender equality. In the technology industry as a whole, women make up 16-47% of the roles in the top tech companies, while representing 56% of the US workforce as a whole. As two new Business Architects at... Read More

Cloud, Careers

May 19, 2017 By Nicola Brookes

Great Expectations: Why Self-Service Is the Future of Customer Service

The UK is a nation of smartphone addicts. Deloitte's sixth annual Mobile Consumer Survey reveals that four out of five adults now own a smartphone, with one in three admitting to checking their phone in the middle of the night. In this hyperconnected world, the face of customer service has changed.... Read More

Customer Service, Service, Cloud

May 19, 2017 By Milind Mehere

How My Company Drives Sales by Focusing on Customer Education

As a consumer and business executive, it’s incredibly frustrating to sit through a sales pitch from a company trying to sell you something by feature dumping with absolutely no regard for your intellectual curiosity. We have so much access to data and content — wouldn’t it be great if the brand... Read More

Sales, Small Business

May 19, 2017 By Megghan York

Does Your Customer Journey Include Room for Customer Feedback?

You may think you're pretty in touch with your customers, but when was the last time you asked them how they were doing? Like any good relationship, tending to your customers requires checking in with them now and again. Perhaps the best way to make this a routine part of your marketing strategy... Read More

Marketing, Customer Journeys, Best Practices

May 18, 2017 By Lisa Lee

Aritzia, BIRKENSTOCK and Vineyard Vines Explain How They Innovate and Grow With Salesforce Commerce Cloud

This week at the Salesforce XChange conference in Las Vegas, three trailblazing retail brands were recognized as Pacesetter winners: Aritzia, Birkenstock and vineyard vines. These brands exemplify innovation, growth and connecting with their customers in engaging and personal ways. Top executives... Read More

Cloud, Events, Retail

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Infographic: See How Building Apps on Salesforce Has Tremendous ROI

Want to Crush the Corporate Ladder? Ask Yourself These 5 Career Questions

Introducing Salesforce Tower Indianapolis, Indiana’s Tallest Tower!

How IT Leaders Will Guide Digital Transformation

5 Reasons Why Salesforce is a Great Place for Women to Work

Great Expectations: Why Self-Service Is the Future of Customer Service

How My Company Drives Sales by Focusing on Customer Education

Does Your Customer Journey Include Room for Customer Feedback?

Aritzia, BIRKENSTOCK and Vineyard Vines Explain How They Innovate and Grow With Salesforce Commerce Cloud

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First