360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 18, 2017 By Sascha Rowold

BIRKENSTOCK: Our Journey to Global Growth with Salesforce Commerce Cloud

We are thrilled to be recognized by Salesforce today as a Fast Track Pacesetter! It’s all the more impressive when you consider that, two years ago, BIRKENSTOCK had virtually no ecommerce activity.... Read More

Commerce, Customer Story, Commerce Cloud

May 18, 2017 By Shep Murray

vineyard vines’ Shep and Ian Murray: Salesforce Helps Us Connect Our Customers to Our Brand

Next year, vineyard vines will celebrate a milestone – our 20th anniversary. Along the way, a few things have remained constant: our iconic pink whale, our motto Every day should feel this good, and our focus on finding innovative ways to connect our customers to our brand.... Read More

Commerce, Customer Story, Commerce Cloud

May 18, 2017 By Jennifer Wong

Aritzia: How We’ve Become a Pacesetter for Sustained Growth

When Brian Hill, our founder and CEO, opened Aritzia’s first standalone boutique in Vancouver B.C. in 1984, his idea was simple: unite beautiful, high quality products, attainable price points and an aspirational shopping experience. We’ve kept on growing ever since.... Read More

Commerce, Retail Insights, Commerce Cloud

May 18, 2017 By Ian Dunckel

Ready to Pitch Your Startup in Front of Thousands at TrailheaDX?

At Salesforce, we love seeing startups grow into successful businesses and are committed to helping them every step along the way. Our dedication to fostering innovation is evident through several important initiatives, including Trailhead, the AppExchange Partner Program and Salesforce Ventures.... Read More

App Cloud, Events, Apps, AppExchange

May 18, 2017 By Robert DeSisto

3 Secrets to Building High Performing, Connected Service & Sales Teams

The world of selling and customer service has changed a lot in just the past 10 years. It used to be salespeople could rely on a good golf game and communication skills to win deals. Customer service was a 1-800 number and often after long wait times and referral to 'multiple departments' customers... Read More

Customer Service, Sales

May 18, 2017 By David J.P. Fisher

5 Simple Questions to Ask Yourself About Your Sales Day

When you think “sales manager”, do you think of Alec Baldwin in Glengarry, Glenross or Ben Affleck in Boiler Room. Do you think of someone pushing you and exhorting you to sell more and more? It’s time to take the power back. The best sales manager you are ever going to have is yourself. No one... Read More

Sales

May 17, 2017 By Gordon Evans

Android Pay for Commerce Cloud is Here!

We are removing the barriers to mobile commerce, and today announcing the integration of Commerce Cloud with Android Pay for one-touch checkout in Chrome.... Read More

Commerce, Shopper Experience, Mobile, Omni-channel

May 17, 2017 By Laura Norman

SaaStr, Salesforce, Square, and Zenefits: How to Spur Small Business Innovation

During National Small Business Week, we took the time to celebrate growing businesses, connect them with one another, and learn. We hosted a webcast, The Future of Small Business Innovation, with some of our favorite minds in the space: small business experts from the SBA, SaaStr, Square, and... Read More

Small Business

May 17, 2017 By Heike Young

Launching to Leading: 5 Ways to Make Your Small Biz a Market Leader

When you think of B2B brands, do you think obsessed brand loyalists and superfandom? Unfortunately, an excess of B2B marketing today depends on traditional (ahem, outdated) tactics and benefits-focused messaging. But this actually creates an opportunity for "forward-thinking B2B marketers to... Read More

Marketing, Marketing Cloud

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The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

BIRKENSTOCK: Our Journey to Global Growth with Salesforce Commerce Cloud

vineyard vines’ Shep and Ian Murray: Salesforce Helps Us Connect Our Customers to Our Brand

Aritzia: How We’ve Become a Pacesetter for Sustained Growth

Ready to Pitch Your Startup in Front of Thousands at TrailheaDX?

3 Secrets to Building High Performing, Connected Service & Sales Teams

5 Simple Questions to Ask Yourself About Your Sales Day

Android Pay for Commerce Cloud is Here!

SaaStr, Salesforce, Square, and Zenefits: How to Spur Small Business Innovation

Launching to Leading: 5 Ways to Make Your Small Biz a Market Leader

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First