360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jun 27, 2018 By Rob Garf

Does Retail’s Race to the Bottom Have a Floor?

Endless markdowns. Promo fatigue. Store closures. Bankruptcies. Is the race to the bottom in retail finally nearing an end?... Read More

Commerce, Shopper Experience, Retail Insights

Jun 27, 2018 By Ronnie Brant

Maximize Audience Engagement: A New Solution for the Media Industry

The media industry is in a constant state of flux. Advances in technology and changes in consumer behavior have fundamentally altered everything from content consumption to audience engagement. And as cord-cutting and binge-watching increasingly become the norm, bridging the gap between the content... Read More

B2B Marketing, Community Cloud, Customer Experience, Data Management, Marketing Cloud, Marketing

Jun 27, 2018 By Marissa Kraines

Why You Need To Watch “The Road to Dreamforce” This Year

It's the most wonderful time of the year! And no, we're not talking about the holidays yet. (Don't worry, you still have time to get your shopping done!) We're talking about Dreamforce '18, the most innovative conference in the world, featuring four days of inspiration, giving back, and mingling... Read More

Dreamforce, Events

Jun 26, 2018 By Scott Edinger

Is Your Sales Prediction a Forecast or a "Wish-cast"?

Are your sales predictions based on a data-driven forecast? Or are they more a reflection of your ideal or desired outcome? Let me give you an example from my own experience on how "wish-casts" tend to play out. At a recent meeting at a Fortune 500 firm, the company's CEO took an... Read More

Sales

Jun 26, 2018 By Nicole Nickerson

9 Must-See Virtual Sessions for Marketers from Connections ‘18

Successful marketers are masters at finding the best way to build relationships with consumers. These leaders always seem to be finding new and innovative ways to understand consumer preferences, personalize content, and engage with them effectively. However, with so many thought leaders driving... Read More

Connections, Marketing Cloud

Jun 25, 2018 By Natasha Miller

4 Business Building Lessons from a Musician-Turned-Entrepreneur

I accidentally became an entrepreneur at the age of 15. Let me explain... I was a budding jazz musician, booking myself for string quartet and jazz gigs left and right. As I became more known — and more successful — there were times when I would be asked to perform three or four times on the same... Read More

Small Business, Customer Journeys, Trailblazer Story, Customer Story

Jun 25, 2018 By Teddy Zmrhal

Every Great Innovator is a Designer: Six Insights from Our Conversation with Tim O'Reilly

The Salesforce Design Ohana recently invited Tim O'Reilly to be a part of the Design and Innovation Speaker Series. O'Reilly has been a leading Silicon Valley innovator for over three decades. He began his career as a technical writer in 1977, then soon after founded O'Reilly Media in 1983. A... Read More

Customer Experience, Events, Innovation, Leadership Insights, Strategy

Jun 25, 2018 By Lisa Lee

Socks Are Cool! Stance Is Busting Lines, Adding Stores, and Collabing with Celebs to Sell More of Them

You might think that socks, like incandescent light bulbs and toilet paper, haven’t changed much in 100 years because a sock is as utilitarian and innovative as a sock will ever be. There may be some truth to that, but Stance Socks is driving innovation not only with the product, but in the way it engages with its customers to sell it.... Read More

Commerce, Customer Story, Retail Insights

Jun 22, 2018 By Noah Kravitz

Want Happier, More Efficient Employees? Supercharge Their Email

If you've ever read business blogs or self-help books for tips on how to get organized, you've probably heard this mantra on repeat: "Don’t let your inbox rule your life!" For some, that's a lot easier said than done. However, just to be the devil's advocate, what if spending more time in... Read More

Small Business

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The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Does Retail’s Race to the Bottom Have a Floor?

Maximize Audience Engagement: A New Solution for the Media Industry

Why You Need To Watch “The Road to Dreamforce” This Year

Is Your Sales Prediction a Forecast or a "Wish-cast"?

9 Must-See Virtual Sessions for Marketers from Connections ‘18

4 Business Building Lessons from a Musician-Turned-Entrepreneur

Every Great Innovator is a Designer: Six Insights from Our Conversation with Tim O'Reilly

Socks Are Cool! Stance Is Busting Lines, Adding Stores, and Collabing with Celebs to Sell More of Them

Want Happier, More Efficient Employees? Supercharge Their Email

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First