360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jul 06, 2018 By Beth Cofsky

Customer Success and Growth: The Goal of Account Partners at Salesforce

Beth Cofsky is an Account Partner at Salesforce, in the Customer Success Group. She has worked with Salesforce's customers for several years — and prior to joining the Ohana was already a passionate end-user of the Salesforce platform. Here, Beth tells us about what goes into being a successful... Read More

Careers

Jul 06, 2018 By Tiffaini Bova

4 Ways to Improve Your Channel Partners’ Experience

A staggering 80% of the world’s commerce occurs via partners — that’s retailers and dealers, for example. These partners use their unique knowledge of local markets and pre-existing customer relationships to better position products and services to help businesses scale. However, the competition... Read More

Community Cloud, Leadership Insights, Partners, Sales, Sales Cloud

Jul 06, 2018 By Suha Saya

13 Expert Tips to Skyrocket Your Small Business Sales

Want to take your sales to new heights? It takes more technique than you might think. We asked some of our sales experts on the Salesforce small-and-medium business team to share the most important lessons they’ve learned along the way. Here’s what they had to say: Authenticity Is Key 1.... Read More

Sales, Small Business

Jul 05, 2018 By Doina Popa

The Results Are In! Advice From a Certified Technical Architect on Your Journey to CTA, Part 2

Last week we left an exhausted, but confident, Doina who had just completed her Review Board Exam to become a Certified Technical Architect. This week, we hear how she managed the agony and suspense of the wait for her results and she shares her advice on becoming a CTA yourself. The weeks of... Read More

Careers, IT, Trailblazer Story, Learning

Jul 02, 2018 By Amanda Nelson

The Salesforce Cookbook Featuring Trailblazer Recipes and Apps Really Happened

Back in the wintery month of February, as we were getting our fill of homemade chicken noodle soup and toasting a marshmallow or two by the fire, we talked about launching the first-ever, Trailblazer-inspired cookbook. (If you’re wondering why a tech company would ever write a cookbook, here's your... Read More

AppExchange, Apps, IT, Content Marketing

Jun 29, 2018 By Nick Johnson

How to Retool Your Business For The Fourth Industrial Revolution

We’re in the midst of the Fourth Industrial Revolution — a fundamental shift in the business and social landscapes resulting from a fusion of technologies blurring the lines between the physical, digital, and biological spheres. But what’s at the heart of the Fourth Industrial Revolution? Can it... Read More

Thought Leadership

Jun 29, 2018 By Doina Popa

5 Tips From a Certified Technical Architect on Taking The Review Board Exam

Doina is a Certified Technical Architect and 17x certified. She lives in London with her son. When she's not masterminding ground-breaking Salesforce solutions to meet the dreams of her clients, she enjoys hiking, running, a good dinner, or a relaxed meet-up with friends. Doina also loves the sea,... Read More

Careers, IT, Trailblazer Story, Learning

Jun 28, 2018 By Tara Stephens

4 Ways to Thrive in Any Role: Advice from Salesforce's Woman of the Month

Hailing from the "land down under" (Sydney, Australia to be specific), we are thrilled to announce the newest Salesforce Woman of the Month, Andrea Chin! A Salesforce Senior Client Partner, Andrea’s got a go-getter mentality and a challenge-seeking attitude that has put her firmly in... Read More

Careers

Jun 28, 2018 By Noah Kravitz

ICS+ Goes Custom to Earn Big ROI with Salesforce

Bigger isn’t always better. Intelligent Control Systems (ICS+), based in Austin, Texas knows this better than anyone else. Home to fewer than 10 employees, the company's expertise in cutting-edge automated control systems runs deep. How deep, you might ask? On average, ICS+ handles more than 100... Read More

Small Business, Platform, Customer Success, Customer Story

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Customer Success and Growth: The Goal of Account Partners at Salesforce

4 Ways to Improve Your Channel Partners’ Experience

13 Expert Tips to Skyrocket Your Small Business Sales

The Results Are In! Advice From a Certified Technical Architect on Your Journey to CTA, Part 2

The Salesforce Cookbook Featuring Trailblazer Recipes and Apps Really Happened

How to Retool Your Business For The Fourth Industrial Revolution

5 Tips From a Certified Technical Architect on Taking The Review Board Exam

4 Ways to Thrive in Any Role: Advice from Salesforce's Woman of the Month

ICS+ Goes Custom to Earn Big ROI with Salesforce

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How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First