Dec 30, 2019
By
Jennifer Sacks
I’m often asked, “What’s the difference between a fact and an insight?” While facts are specific pieces of information, they don’t necessarily tell you how to solve a problem or how to move forward on a great idea. Insights use data to act on facts, creating solutions that make ideas a reality. So,...
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Customer Experience,
Customer Success,
Best Practices,
IT,
Innovation,
Platform