Some of the best stories of innovation and hope come from our partner ecosystem. Partners are a community of innovators building on the Salesforce Platform, enabling our customers to grow their businesses with AppExchange. In response to COVID-19, partners have innovated even faster to meet the...
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Women’s College Hospital (WCH), a fully affiliated teaching hospital of the University of Toronto, is normally outpatient only. They don’t have inpatient beds and they don’t have an emergency room. But with a global pandemic occurring, nothing is normal.
Recently, the hospital transformed its...
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Update (May 26, 2020): CS194, CS196 and CS198 were incorrectly classified as non-preview sandbox instances. These are preview instances and sandboxes on these instances will receive the Summer ’20 Sandbox Preview on May 29 and May 30, 2020.
The Sandbox Preview window for Summer ’20 begins on May...
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We’ve witnessed the largest workforce transformation in history when the world went remote almost overnight in March. As Salesforce’s Chief Trust Officer, I partner with teams across the company to ensure we seamlessly continue to deliver our service in this new environment while our global...
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Over the past month, we’ve seen healthcare, high-tech, and financial services companies shift their call center employees to work from home. We’ve also seen retailers close their brick and mortar stores to focus more on online sales. Our work at Salesforce supports these businesses as we battle...
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COVID-19 has overwhelmed governments and healthcare resources around the world. This crisis underscores the importance of interoperability — the ability for clinical and non-clinical health IT systems to talk to each other, exchange data, and make use of key information. I’ve spent years advocating...
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Business priorities have shifted from playing offense to defense. It is a critical time to focus on helping customers extract value from your products and services. That’s why your technology team needs to do all they can to leverage existing Salesforce products to improve the customer experience...
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In the latest edition of the IT Visionaries podcast, Julie Cullivan, the Chief Technology and People Officer at ForeScout Technologies shares how her organization navigates the current COVID-19 crisis, putting employees first while enabling them with the right technology to do work they’re proud of...
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Over the last month, business practices have changed around the world. Routines are no longer the same, and we’re figuring out where to focus and how to pivot based on changing data and operational considerations.
Yet, it’s awe-inspiring to see individuals and teams, all across the world, finding...
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