COMMERCE

New Series: Becoming Retail

How to put people at the heart of digital transformation.

Dec 01, 2016 By Jeff Barnett

Salesforce Predicts: Commerce in 2017

One would be hard pressed to think of an industry that is changing more rapidly and profoundly than retail. Most could not imagine, for example, even three to five years ago, that a self-driving truck would make the world’s first autonomous delivery. Against this backdrop, our global subject matter experts weigh in with Salesforce Predicts: Commerce in 2017.... Read More

Commerce, Retail Insights, Thought Leadership

Nov 30, 2016 By Rick Kenney

Black Friday Passes Cyber Monday as Year’s Biggest Digital Shopping Day

Black Friday has unseated Cyber Monday as the year’s biggest digital shopping day, marking a major milestone in digital commerce led by two transformational shifts.... Read More

Commerce, Retail Insights, Holiday Readiness

Nov 15, 2016 By Eric Marotta

Iteration through Innovation: CloudCraze’s Implementation with Bear Naked Recognized by Gartner

Recently, Gartner Research has been investigating how leading brands are investing in a product development strategy that transforms around the customer with greater speed. We’re excited to share CloudCraze customer, Kellogg’s Bear Naked, was recently featured in Gartner’s marketing watch series report, which identifies organizations that have taken an innovative, agile approach to product offerings.... Read More

Commerce, B2B Commerce

Nov 15, 2016 By Vinod Kumar

Personalization at True Religion Brand Jeans: The Story Continues

I had a great, personalized experience at the San Fransisco outpost of True Religion Brand Jeans. But I wanted to know – would the experience be consistent in the New Hampshire store?... Read More

Commerce, Customer Story, Shopper Experience, Personalization

Nov 01, 2016 By Rick Kenney

These Three Things Will Define 2016 Holiday Shopping

With the year’s peak shopping season upon us, retailers are preparing to make this the most wonderful time of year for shoppers. This year’s key storylines with be focused on three things.... Read More

Commerce, Retail Insights, Holiday Readiness

Oct 12, 2016 By Maria Prados

Why Do Online Shoppers Pay The Way They Do?

Remember when consumers had just a few options for buying merchandise? Pre-internet, shoppers paid by cash, check or credit. Today, online shoppers have myriad digital options – one to suit virtually every demographic in every geography. Which raises the question: why do they pay that way?... Read More

Commerce, Retail Insights, Shopper Experience, Ecommerce

Sep 28, 2016 By B2B Commerce Team

5 Communities Features You Need to Know in the Salesforce Winter ’17 Release

If you live in the Salesforce world, you’re probably focused on one thing right now: Dreamforce. Whether you’re building out solutions to demonstrate, prepping a booth for the expo, or planning out your agenda, you are looking forward to October 4th – 7th in San Francisco. It’s easy to get caught up in the conference hype and forget... Read More

Commerce, B2B Commerce

Sep 13, 2016

Apple Pay for the Web is Here

In June we told you that mobile commerce was about to take a huge leap forward. Today it has, with Apple Pay for the web, giving shoppers the ability to make easy and secure payments in Safari on iPhone, iPad and Mac.... Read More

Commerce, Shopper Experience, Ecommerce, Commerce Cloud

Sep 07, 2016 By Rick Kenney

Shopping Index: Introducing ‘Buying Intent’

Conversion has been the value that the digital commerce business has always lived by. But it tells only part of the story. What if we better understood a buyers’ intention to buy?... Read More

Commerce, Retail Insights, Shopping Index

Research

Deliver truly personal shopping experiences in the year ahead

Most Popular Stories

A Subscription Service Can Increase Your Bottom Line

A Subscription Service Can Increase Your Bottom Line

Beyond the Brick and Mortar: How One Restaurant Brand Was Able To Scale Their Distribution Model Fast

How COVID-19 Will Shape the 2020 Holiday Season: 5 Predictions on the Future of Retail

Salesforce.com

New Series: Becoming Retail

Salesforce Predicts: Commerce in 2017

Black Friday Passes Cyber Monday as Year’s Biggest Digital Shopping Day

Iteration through Innovation: CloudCraze’s Implementation with Bear Naked Recognized by Gartner

Personalization at True Religion Brand Jeans: The Story Continues

These Three Things Will Define 2016 Holiday Shopping

Why Do Online Shoppers Pay The Way They Do?

5 Communities Features You Need to Know in the Salesforce Winter ’17 Release

Apple Pay for the Web is Here

Shopping Index: Introducing ‘Buying Intent’

Research

Deliver truly personal shopping experiences in the year ahead

Most Popular Stories

A Subscription Service Can Increase Your Bottom Line

Beyond the Brick and Mortar: How One Restaurant Brand Was Able To Scale Their Distribution Model Fast

How COVID-19 Will Shape the 2020 Holiday Season: 5 Predictions on the Future of Retail

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

New Series: Becoming Retail

Get our bi-weekly newsletter for the latest commerce insights.

Research

Deliver truly personal shopping experiences in the year ahead

Most Popular Stories

A Subscription Service Can Increase Your Bottom Line

Beyond the Brick and Mortar: How One Restaurant Brand Was Able To Scale Their Distribution Model Fast

How COVID-19 Will Shape the 2020 Holiday Season: 5 Predictions on the Future of Retail

Americas

Europe, Middle East, and Africa

Asia Pacific