COMMERCE

New Series: Becoming Retail

How to put people at the heart of digital transformation.

Oct 29, 2015 By Rob Garf

What Do Tory Burch, ModCloth, Warby Parker, JC Penney and Jimmy Choo Have In Common?

Women’s Wear Daily’s 18th Apparel and Retail CEO Summit took place in New York this week. It focused on “the new face of fashion” and brought together visionaries from young(ish) and well-established companies who are shaking up an already incredibly dynamic industry. Here are some of their stories.... Read More

Commerce, Retail Insights, Unified Commerce

Oct 23, 2015 By Michael Langguth

Apps Drive Half of Mobile Sales for Some Savvy Retailers

Apps have become the highest-performing channel for many retailers, with conversion rates outperforming the desktop. Apps now generate about half of all mobile sales for retailers who have made their app experience a priority, and are expected to drive over 40% of mobile sales for the top US 500 retailers this year. How can retailers leverage apps to drive the in-store experience?... Read More

Commerce, Retail Insights, Mobile, Unified Commerce

Oct 15, 2015 By B2B Commerce Team

Achieving Business Agility

It is relatively easy to measure the success of an agile software development project: If the go-live happens in the expected timeframe within budget and business users are happy, you’ve won. But what about business agility? How is this measured? What inhibits business agility? In the simplest terms, business agility is about shrinking the timeframe... Read More

Commerce, B2B Commerce

Oct 13, 2015 By Lisa Lee

Key Takeaways From Shop.org

If there was one takeaway from the recent Shop.org Digital Summit, it might be summarized by the president of Lilly Pulitzer, Michelle Kelly, who said that every time her company thinks they’ve made a change sufficient to keep up with consumer demands, “we get a clue that our customer is moving faster. What keeps me up at night is making sure we’re doing enough to keep up.”... Read More

Commerce, Customer Story, Retail Insights, Unified Commerce

Sep 21, 2015 By Rob Garf

Shopping in Shanghai

To say that retail is alive and kicking in Shanghai is an understatement. While there are some similarities between retail in China and in the US or Europe, it’s truly a unique environment. Western and domestic retailers must understand the local nuances and embrace connected consumers to thrive in this fertile, yet complex retail mecca.... Read More

Commerce, Retail Insights, Global Commerce

May 18, 2015

For Lush Cosmetics, Content and Commerce is a Beautiful Combination

As we’ve seen time and again, price wars with Amazon are a losing battle. To compete, brands must change the rules of engagement and use content to differentiate their brand where they control the turf: their websites and other owned content. To provide a richer experience, brands must integrate engaging content throughout the shopping journey, […]... Read More

Commerce, Customer Story

Oct 09, 2014 By B2B Commerce Team

Agile and SaaS – Lessons for Value Realization

An Agile approach to software development and deployment aims to maximize business value through an iterative approach focused on delivering working software. As both a delivery executive and an Agile instructor and coach, I am constantly reminded (and reminding) that the overall objective is to deliver value and keep the business in charge of that... Read More

Commerce, B2B Commerce

Sep 19, 2014 By Dan Shim

Many Questions, Few Answers: Inventory Turnover in an Omni-Channel World (Part 1)

By Daniel Shim The pace of change in the retail industry is occurring at such breakneck speeds that few retailers have the opportunity to take a moment to consider how emerging and disruptive trends are fundamentally transforming the business and potentially making historical best practices outdated and irrelevant. In fact, a business concept that is […]... Read More

Commerce, Unified Commerce, Omni-channel

Research

Deliver truly personal shopping experiences in the year ahead

Most Popular Stories

A Subscription Service Can Increase Your Bottom Line

A Subscription Service Can Increase Your Bottom Line

Beyond the Brick and Mortar: How One Restaurant Brand Was Able To Scale Their Distribution Model Fast

How COVID-19 Will Shape the 2020 Holiday Season: 5 Predictions on the Future of Retail

Salesforce.com

New Series: Becoming Retail

What Do Tory Burch, ModCloth, Warby Parker, JC Penney and Jimmy Choo Have In Common?

Apps Drive Half of Mobile Sales for Some Savvy Retailers

Achieving Business Agility

Key Takeaways From Shop.org

Shopping in Shanghai

For Lush Cosmetics, Content and Commerce is a Beautiful Combination

Agile and SaaS – Lessons for Value Realization

Many Questions, Few Answers: Inventory Turnover in an Omni-Channel World (Part 1)

Research

Deliver truly personal shopping experiences in the year ahead

Most Popular Stories

A Subscription Service Can Increase Your Bottom Line

Beyond the Brick and Mortar: How One Restaurant Brand Was Able To Scale Their Distribution Model Fast

How COVID-19 Will Shape the 2020 Holiday Season: 5 Predictions on the Future of Retail

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

New Series: Becoming Retail

Get our bi-weekly newsletter for the latest commerce insights.

Research

Deliver truly personal shopping experiences in the year ahead

Most Popular Stories

A Subscription Service Can Increase Your Bottom Line

Beyond the Brick and Mortar: How One Restaurant Brand Was Able To Scale Their Distribution Model Fast

How COVID-19 Will Shape the 2020 Holiday Season: 5 Predictions on the Future of Retail

Americas

Europe, Middle East, and Africa

Asia Pacific