Sales

May 10, 2021 By Salesforce

7 tips that successful salespeople use to improve their presentation skills

The sales pitch looks very different to the way it once did. With these 7 tips, you can transform your presentation into the dynamic, listen-first, off-script conversation buyers want to have. Think less dazzle and more discussion. Buzz words are out, relevancy is in.... Read More

Sales, Sales Strategies, Practical Tips

Apr 07, 2021 By Salesforce

Relive The Highlights From 3 Salesforce Live: A&NZ Episodes

Did you miss any of the action from the Salesforce Live: A&NZ retail and consumer goods, finserv or sales episodes? Don’t worry – we’ve got all the highlights here, plus info on where you can tune in to learn more.... Read More

Customer Success, Digital Transformation, Future of Work, Customer Engagement, Customer Experience, Financial Services, Financial Services Cloud, Retail, Sales, Sales Cloud, Consumer Goods

Apr 01, 2021 By Salesforce

Technology Trends To Watch Now

2020 changed consumers and customers. It changed marketing, sales and service. And it drove change across technology. We spoke to the experts about the tech trends to watch now – have a listen.... Read More

Service, Sales, Marketing, IT, Customer Engagement, Small Business, Research

Mar 18, 2021 By Salesforce

Has Sales Changed Forever? We Got the Experts to Weigh In

In the changed world of sales, what’s more important: the sales open, or the sales close? Two experts debate the merits of each and the skills sales professionals need to thrive in the new normal.... Read More

Sales, Leadership Insights

Mar 05, 2021 By Salesforce

5 trends sales professionals in ANZ need to know

This past year has seen ANZ sales teams work through extraordinary times to continue to deliver value. In the lead-up to Salesforce Live, we explore how they are staying agile to maintain a growth mindset in the new normal and take advantage of new opportunities.... Read More

Sales, Sales Cloud, Research

Feb 18, 2021 By Salesforce

CRM 101: A guide for sales leaders

Wondering what a CRM is and how it can help your sales team? We explore the basics of CRM and look at how cloud-based CRM technology has become a crucial tool for sales teams.... Read More

CRM, Sales, Sales Strategies

Jan 14, 2021 By Salesforce

Infographic: How sales reps are staying at the top of their game

When COVID-19 hit, the sales landscape changed – possibly forever. Here’s how sales reps around the world adapted to new ways of working, and how they feel about their future in the new normal.... Read More

Sales, Sales Strategies, Sales Cloud, Research, Infographics

Dec 09, 2020 By Salesforce

4 of This Year’s Most Popular Webinars You Don’t Want to Miss

What were the top challenges business faced in 2020? This year’s most popular Salesforce webinars highlight the ways business leaders and teams are navigating through the new normal.... Read More

Sales, Small Business, Marketing, Leadership Insights, Customer Experience, Customer Engagement

Nov 26, 2020 By Salesforce

How Aussie Retail Leaders Have Prepared for the Holiday Shopping Season

COVID-19 drove more shopping online, and this trend is likely to continue in the holiday season. Here’s how businesses can make the most of online retail opportunities.... Read More

Ecommerce, Retail, Retail Insights, Sales, Omni-channel, Customer Experience, Artificial Intelligence

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Sales

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7 tips that successful salespeople use to improve their presentation skills

Relive The Highlights From 3 Salesforce Live: A&NZ Episodes

Technology Trends To Watch Now

Has Sales Changed Forever? We Got the Experts to Weigh In

5 trends sales professionals in ANZ need to know

CRM 101: A guide for sales leaders

Infographic: How sales reps are staying at the top of their game

4 of This Year’s Most Popular Webinars You Don’t Want to Miss

How Aussie Retail Leaders Have Prepared for the Holiday Shopping Season

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

Americas

Europe, Middle East, and Africa

Asia Pacific