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Founders, CEOs, leaders of all stripes share their tales of blazing new trails in their lives, careers and companies.

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Oct 13, 2022 By Salesforce

New research: Customer service trends include automation and C-suite representation

Our 5th edition of the State of Service Report surveyed 8,000 customer service professionals all over the world. Here’s what we found in Australia and New Zealand, including how service organisations are managing the need to do more with less. Previous years saw service organisations rushing to... Read More

Service, Customer Service, Customer Satisfaction, Customer Experience, Future of Work, Digital Transformation

Aug 17, 2022 By Pip Marlow

Salesforce Named One of the Best Workplaces in Australia in 2022

Salesforce has been named one of Australia’s Best Workplaces in 2022. CEO Pip Marlow shares how this recognition is a reflection of our desire to do better for all of our people — and why core values like innovation mean we’ll keep evolving for 2023 and beyond.... Read More

Future of Work, Salesforce Culture

Jul 28, 2022 By Salesforce

How Salesforce Is Increasing Access to Tech Jobs

We’ve joined forces with not-for-profit, Generation Australia, to launch a program that opens up opportunities for diverse learners in the tech sector.... Read More

Future of Work

Jun 29, 2022 By Salesforce

How to prepare your business for the digital skills gap

Australia’s digital skills gap is growing. How can your organisation prepare? Here’s the advice from experts at Deloitte, Salesforce, and Revolent Group.... Read More

Digital Transformation, Future of Work

May 18, 2022 By Salesforce

9 tips from Nine to help you collaborate from anywhere

Nine’s CITO Damian Cronan has seen how Slack has unified the internal workings of Australia’s largest local media company. Here are 9 tips that show how the superpowered digital platform can do the same for organisations of any size.... Read More

Collaboration, Future of Work

Apr 20, 2022 By Renata Bertram

Our Marketing Team Gave up Meetings for a Week — Here’s What Happened

Ever feel like you have too many meetings? Our VP of Marketing at Salesforce, Renata Bertram, shares what we learned after we gave up meetings for one week – and how to strike your own happy medium.... Read More

Future of Work, Leadership Insights, Practical Tips

Mar 15, 2022 By Alexandra McDonald

We’re Facing a Widening Digital Skills Gap — It's Time to Take Action

Salesforce’s 2022 Global Digital Skills Index report is in and the results reveal that both Australia and New Zealand are well behind on digital readiness. Alexandra McDonald outlines the various causes of the digital skills gap and points towards a future where we can work together to close it.... Read More

Digital Transformation, Future of Work, Research

Mar 11, 2022 By Salesforce

Love Unites Us All at Sydney Mardi Gras 2022

After marching for the fourth time at the Sydney Gay and Lesbian Mardi Gras Parade, Salesforce’s Outforce Treasurer and Mardi Gras co-lead Jacob Hkeik, along with members of Outforce, share why being part of an equality group adds incredible value to workplace culture, community and self. ... Read More

Equality, Business as a Platform for Change, Leadership, Leading Through Change, Future of Work

Feb 03, 2022 By Salesforce

5 Ways to Acquire and Retain the Best Talent

How and where we work has changed forever. And if you’re not keeping up with your employees' needs in this rapidly changing environment, you risk losing them. Check out our five tips on how to acquire top talent and keep them engaged.... Read More

Future of Work

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