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Aug 31, 2022 By Joshua Sparks

Weaving the Way to Net Zero: How M.J. Bale Drives Success Through Purpose and Profit

Ready to commit to a more sustainable future? Check out M.J. Bale’s tips for how retail brands can operationalise sustainability and overcome stakeholder resistance.... Read More

Retail, Business as a Platform for Change, Consumer Goods

Aug 18, 2022 By Salesforce

Three Retail and Consumer Goods Trends You Need to Be Across

At our latest Retail and Consumer Goods summit, we discussed three ways retailers can stay ahead of the curve, embrace omni-channel experiences and earn their customer’s loyalty.... Read More

Consumer Goods, Retail, Retail Insights

Mar 28, 2022 By Salesforce

How to Communicate Supply Chain Issues to Your Customers

Most retailers have struggled with supply chain delays over the past two years. So, what exactly is causing the delays and how can retailers keep their customers informed?... Read More

Retail, Retail Insights, Consumer Goods, Ecommerce

Sep 30, 2021 By Salesforce

Dreamforce to You Industries Summit 2021: 8 Best Moments

We wrapped up the main insights from industry experts such as Australian Retailers Association CEO Paul Zahra, innovator and entrepreneur Mark Bouris and local Trailblazers during the Dreamforce to You Industries Summit.... Read More

Dreamforce, Events, Consumer Goods, Financial Services, Retail

Apr 07, 2021 By Salesforce

Relive The Highlights From 3 Salesforce Live: A&NZ Episodes

Did you miss any of the action from the Salesforce Live: A&NZ retail and consumer goods, finserv or sales episodes? Don’t worry – we’ve got all the highlights here, plus info on where you can tune in to learn more.... Read More

Customer Success, Digital Transformation, Future of Work, Customer Engagement, Customer Experience, Financial Services, Financial Services Cloud, Retail, Sales, Sales Cloud, Consumer Goods

Mar 17, 2021 By Salesforce

Triple Digit Growth In The Digital Retail Era: The Retail Trends Accelerating Growth

Salesforce’s Director, Retail Industry Strategy, James Johnson looks at how the most successful retailers capitalised on changing trends ahead of the Retail and Consumer Goods Trailblazers Episode at Salesforce Live: Australia & New Zealand on 1 April.... Read More

Consumer Goods, Retail, Retail Insights, Salesforcetour, Customer Success, Customer Experience

Aug 06, 2020 By Salesforce

The Shift to D2C: How Consumer Goods Can Connect With Consumers

Instagram is the new shopping mall, the direct-to-consumer (D2C) channel has become paramount, and delivering on sky-high consumer expectations is more important than ever. It’s a digital frontier, and businesses need to keep innovating to keep consumers on side and stay ahead of competitors.... Read More

Consumer Goods, Social Media, Social, Digital Transformation, Direct-to-Consumer, Personalization

Jul 20, 2020 By Salesforce

Innovation, Personalisation, Resilience: Keys to Accelerating in the Novel Economy

Size used to matter. Now, speed is everything. At Salesforce Live for Retail and Consumer Goods last week, we heard that the future is innovation, personalisation and agility. Here are the highlights.... Read More

Retail, Retail Insights, Consumer Goods, Innovation, Digital Transformation

Jul 06, 2020 By Brian Solis

The Future Of Retail: Behavioural Change In The Novel Economy

The pandemic has fast-tracked the digitisation of consumers, and now brands have to catch up. The relationship between humanity and digital needs to be stronger in ways most organisations haven’t ever thought of before – and it all starts with focusing on what matters to your customer.... Read More

Consumer Goods, Retail, Retail Insights

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