Salesforce

State of Marketing 2014-2020: four years of marketing trends

Aug 21, 2020 By Salesforce

State of Marketing 2016-2020: four years of marketing trends

We’re taking a look back at what marketing leaders have told us about their challenges, priorities and metrics over the past four years of State of Marketing research. Let’s see what’s changed, and look to the future.... Read More

Marketing, Artificial Intelligence, Infographics, Research

Aug 20, 2020 By Salesforce

Salesforce LIVE: ANZ - Highlights from the Opening Keynote

The world has gotten a little smaller while we’re all separated – Trailblazers across the Tasman shared their expertise, experience and insights in the Salesforce LIVE: Australia and New Zealand keynote. Here are the highlights.... Read More

Events, Digital Transformation, Trailblazer Story

Aug 20, 2020 By Salesforce

5 Top Sessions From Salesforce LIVE: Australia and New Zealand

How does the Sydney Swans Football Club give 1.2 million fans the game-day experience at home? And keep the players’ spirits up when the stands aren’t heaving? This, and more highlights from Salesforce LIVE: Australia and New Zealand.... Read More

Customer Experience, Customer Success, Events, Leadership, Marketing, News, Service, Sales

Aug 14, 2020 By Salesforce

Q&A: Interning at Salesforce

Michelle Wu and Olivia Dickinson are in their second year of a Bachelor of Commerce at UNSW, and recently wrapped up an internship at Salesforce as part of their studies. Halfway through, they found themselves ‘interning from home’. We caught up to chat about their experience.... Read More

Careers, Marketing

Aug 12, 2020 By Salesforce

10 Can’t-Miss Salesforce Live Australia & New Zealand Sessions

Are you ready for Salesforce Live? We’ve brought together inspirational leaders from Australia and New Zealand to share their stories of success, how they innovated, and what you can do today to make positive changes for tomorrow. Here are the 10 sessions getting us super excited.... Read More

Events, Digital Transformation, Customer Engagement, Trailblazer Story

Aug 06, 2020 By Salesforce

The Shift to D2C: How Consumer Goods Can Connect With Consumers

Instagram is the new shopping mall, the direct-to-consumer (D2C) channel has become paramount, and delivering on sky-high consumer expectations is more important than ever. It’s a digital frontier, and businesses need to keep innovating to keep consumers on side and stay ahead of competitors.... Read More

Consumer Goods, Social Media, Social, Digital Transformation, Direct-to-Consumer, Personalization

Aug 05, 2020 By Salesforce

Calling all Trailblazers! Join us for Salesforce Live ANZ on 19 August

What can you expect from Salesforce Live ANZ on 19 August? More than 50 sessions, visionary leaders and innovative ideas, new ways of working and engaging with customers, trailblazer stories, and special expo rooms for one-on-one advice from experts. Check out the incredible line-up.... Read More

Events, Digital Transformation, Sales, Trailblazer Story, Future of Work

Jul 29, 2020 By Salesforce

In Fewer Than 900 Words We Explain What Strategy Is

The key to business success? It starts and ends with strategy. If you’re unsure what strategy actually is or where to start, Salesforce’s Lee-anne Knight explains.... Read More

Strategy, Work.com

Jul 28, 2020 By Salesforce

Taking Resilience To The Next Level: How SCOUTS New Zealand Used Technology To Flourish In The Face Of Adversity

When the global crisis arose, SCOUTS New Zealand knew the time had come for them to take immediate action and digitally transform their operations. CEO Joshua Tabor shares how they moved a legacy not-for-profit online.... Read More

Digital Transformation, Small Business, Customer Story, Customer Success, Not for Profit

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Salesforce

State of Marketing 2016-2020: four years of marketing trends

Salesforce LIVE: ANZ - Highlights from the Opening Keynote

5 Top Sessions From Salesforce LIVE: Australia and New Zealand

Q&A: Interning at Salesforce

10 Can’t-Miss Salesforce Live Australia & New Zealand Sessions

The Shift to D2C: How Consumer Goods Can Connect With Consumers

Calling all Trailblazers! Join us for Salesforce Live ANZ on 19 August

In Fewer Than 900 Words We Explain What Strategy Is

Taking Resilience To The Next Level: How SCOUTS New Zealand Used Technology To Flourish In The Face Of Adversity

Editors' Picks

How customer service changed in 2020

CRM 101 for sales leaders

3 years of customer engagement trends

Americas

Europe, Middle East, and Africa

Asia Pacific