360 PERSPECTIVES

How To Connect Silos
and Put Customers First

May 10, 2016 By Matthew Hutchison

Six Must-See Highlights from the Connections 2016 Keynote

Scott McCorkle, CEO of Salesforce Marketing Cloud, kicked off Connections 2016 in style. Though there were many memorable moments and game-changing announcements, let's check out six of highlights. Salesforce Stands for EqualityEvery member of the Salesforce team is proud that our company has... Read More

Marketing, Digital Marketing, Events

May 09, 2016 By Emily Stanford

How to Ensure Success at Every Stage of the Partner Lifecycle

The benefits of a channel partnership are vast, but without an effective way to manage partnerships, you’re missing out on a gold mine of value for you business. Partners are often managing multiple vendors, and they expect an effortless experience with access to instant information,... Read More

Sales, Sales Cloud, Community, Community Cloud

May 09, 2016 By Neeracha Taychakhoonavudh

Connections 2016: Salesforce Announces Marketing Cloud Partner Program Updates

In my conversations with Salesforce Marketing Cloud Partners, I’ve heard their need for more clarity on our program tiers, more enablement tools and support and ultimately more opportunities to distinguish their unique skills in the marketplace. Customers have also asked for more insight into... Read More

Marketing, Marketing Cloud, Partners, Innovation, News

May 09, 2016 By Heike Young

20 Book Recommendations for Marketers, By Marketers

Need a reason to crack open a book tonight? Reading increases your brain power, boosts intelligence, and is generally a better way to spend a few hours than playing Candy Crush or refreshing your Instagram feed. (After all, no one wants to be that person who likes photos 25 seconds after they were... Read More

Featured, Marketing, Marketing Cloud

May 09, 2016 By Mark Bloom

The Top 3 Things I Learned at Field Service USA

A few days ago I was in in Palm Springs, not to take advantage of their phenomenal golf courses and spas, but to engage with companies across industries seeking to provide a better experience to their customers through outstanding field service. Field Service USA is a leading market showcase of... Read More

Service, Service Cloud

May 09, 2016 By Greg Gsell

Announcing the #Salesforce1SmartMove Grand Prize Winner

Customers are at the heart of everything we do at Salesforce. We love hearing how they are running their business from anywhere using the Customer Success Platform. We recently ran the #Salesforce1SmartMove contest as a way to surface our customers’ great ideas and also reward them. To enter,... Read More

Sales, Sales Cloud, Mobile

May 08, 2016 By Kelly Simon

Free Front Row Seat to Connections-Watch the Livestream!

Unable to make it to Connections 2016? You can still join the action from your desk or device via the Connections Livestream. Here's a look at some of the exciting content we have in store. Be sure to preregister at any time to reserve your front row seat. Note all times are EST.Tuesday, May... Read More

Marketing, Digital Marketing, Events

May 06, 2016 By Jason Fowler

Phone Hacks to Boost Your Inside Sales' Productivity

Salesforce is a powerful CRM that acts as a comprehensive data hub. On the sales side, it can be used to aggregate much needed information on prospects, analyze that data and create actionable calendars to drive the right kind of engagement at the right time. Through the AppExchange, customers can... Read More

Sales

May 06, 2016 By Heike Young

Lightning for Sales in Action: How Lightning Increased Brooksource’s Call Volume Nearly 30%

Salesforce Lightning is the future of CRM. Lightning connects all Salesforce products with one powerful platform, creating a single, connected experience for every user. It's a truly connected platform, built for a connected world. Want to discover more about how Lightning can drive rapid growth... Read More

Sales, Sales Cloud, Lightning, Innovation

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Six Must-See Highlights from the Connections 2016 Keynote

How to Ensure Success at Every Stage of the Partner Lifecycle

Connections 2016: Salesforce Announces Marketing Cloud Partner Program Updates

20 Book Recommendations for Marketers, By Marketers

The Top 3 Things I Learned at Field Service USA

Announcing the #Salesforce1SmartMove Grand Prize Winner

Free Front Row Seat to Connections-Watch the Livestream!

Phone Hacks to Boost Your Inside Sales' Productivity

Lightning for Sales in Action: How Lightning Increased Brooksource’s Call Volume Nearly 30%

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First