Derek Carless

Derek Carless is Manager, Global Life Sciences Industry at Salesforce. As part of the Global Healthcare and Life Sciences team, Derek works to bring customer success to medical device, diagnostic, and biopharma companies. He has more than eight years of industry experience in operations and program management, including most recently at Medtronic.

Mar 18, 2020 By Derek Carless

The 3 Components of Value-Based Care in Med Tech

There’s a shift happening throughout healthcare and life sciences from fee-for-service to value-based care. Medical device and diagnostic companies are no stranger to this evolution. In addition to creating life-saving products, they’ve established themselves as partners to healthcare providers.... Read More

CEO, Customer Experience, Health Cloud, Healthcare & Life Sciences, Medical Devices and Diagnostics

Mar 05, 2020 By Derek Carless

3 Ways Medical Device Companies Can Build Relationships With Consumers

Digital technology has moved the goalposts for medical device companies. The industry is moving away from devices and toward people to deliver value-based care. Interestingly, it’s wearables and sensors powering this shift. Medical device companies are able to support the patient from monitoring... Read More

CEO, Healthcare & Life Sciences, Customer Experience, Medical Devices and Diagnostics