360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Jan 03, 2017 By Liz Shivvers

How AI Has Changed Holiday Shopping Forever

Holiday shopping is changing fast. Personally, this is now the second year in a row that I bought 100% my holiday gift list (and cards and decorations) online. And I’m not alone. 2016 marked the first year consumers said they did more shopping online than in stores. Amazon, which accounts for... Read More

Marketing, Retail

Jan 03, 2017 By Heike Young

10 Scientifically Proven Tactics to Stay Productive This Year

We all have 24 hours in a day — and we all have room to improve our productivity. At the onset of this new year, many of us will set goals and resolutions to be more productive, whether that's by closing more deals, increasing our email marketing open rates, or improving our customer... Read More

Careers, Cloud

Jan 03, 2017 By Marc Wayshak

4 Simple Closing Strategies for More Profitable Sales

Do you ever start out a sales presentation strong, only to lose confidence toward the end of the meeting? Closing the sale is one of the most intimidating parts of the sales process—but it’s also the most important. If you can’t regularly close sales, you’ll never make a great living as a... Read More

Sales

Jan 03, 2017 By Robert Mcguire

Adding Ghostwriting to Your Content Calendar in 9 Steps

Your company’s leadership has a lot of expertise and passion that could be turned into quality content, but it takes time you probably don’t have. Using a ghostwriter can be a great solution for a marketing director trying to add genuinely valuable thought leadership to their editorial calendar,... Read More

Marketing, Small Business, Content Marketing

Dec 30, 2016 By Tiffany Hsu

The Biggest Social Media Showdowns of 2016

Remember the days when could only post a status on Facebook and Instagram was just for photos? Now we live in a world of filters, stickers, live streams, and so much more. As new technologies develop, we often see different social networks start offering the same features. As they duke it out for... Read More

Marketing, Social Media

Dec 30, 2016 By Nathan Liss

The Importance of Bringing Your Customers Into Your Ohana

After spending a decade working in the industry, our CEO and founder, Marc Benioff, was ready for a break. He took a sabbatical, rented a beach hut in Hawaii, connected with the local people and customs, and discovered the concept of Ohana. In Hawaiian culture, Ohana represents the idea that... Read More

Customer Success, Sales

Dec 30, 2016 By Colleen Francis

The 4 Biggest Sales Lessons From 2016

When it comes to looking at a year in review, we’re all susceptible to binary thinking. We tend to see a year either as a good one or as a challenging one. That’s a mistake. It distorts our ability to learn deeply and grow fully as professionals. Good years become the ones where we tend to just... Read More

Sales

Dec 30, 2016 By Sean Zinsmeister

4 Easy Tactics for Infusing AI and Predictive Analytics Into Sales Processes

Unless you were hiding under a rock this year, you probably heard a thing or two about the rise of artificial intelligence (AI) for sales. As machine learning and predictive analytics technologies have rapidly matured, a whole community of forward-looking sales and marketing leaders are emerging as... Read More

Sales, Analytics, CRM, Artificial Intelligence

Dec 29, 2016 By Amanda Nelson

8 Quotes to Help You Build an Amazing Company Culture

Company culture has a major impact on business success, as it affects everyone from employees to partners to customers. In a recent SalesforceLIVE webcast, Rich Karlgaard, Editor-at-Large and Global Futurist at Forbes Media, shed light on the vital importance of culture in today’s global economy.... Read More

AppExchange, Cloud, Leadership

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360 PERSPECTIVES

How To Connect Silos
and Put Customers First

How AI Has Changed Holiday Shopping Forever

10 Scientifically Proven Tactics to Stay Productive This Year

4 Simple Closing Strategies for More Profitable Sales

Adding Ghostwriting to Your Content Calendar in 9 Steps

The Biggest Social Media Showdowns of 2016

The Importance of Bringing Your Customers Into Your Ohana

The 4 Biggest Sales Lessons From 2016

4 Easy Tactics for Infusing AI and Predictive Analytics Into Sales Processes

8 Quotes to Help You Build an Amazing Company Culture

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First