360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Apr 04, 2017 By Salesforce

Welcome Casey Coleman to the Salesforce Ohana

We are thrilled to announce that Casey Coleman has joined Salesforce as Senior Vice President in our Government Solutions team. Casey joins us from Salesforce integration partner Unisys, and before that was CIO at the U.S. General Services Administration (GSA). In this role, she will lead our... Read More

News

Apr 04, 2017 By Adam Blitzer

Introducing Einstein High Velocity Sales Cloud

hAI is seemingly everywhere—changing how we work, live, consume and even sell. At Salesforce, we’re dedicated to navigating this new era of intelligence together with our customers. As the market leader in sales force automation, we’ve been at the forefront of the industry’s innovation for 18... Read More

Sales, Sales Cloud, Einstein, Artificial Intelligence

Apr 04, 2017 By Cindy Robbins

2017 Salesforce Equal Pay Assessment Update

At Salesforce, equality is a core value, and we're taking action to advance equality across four key areas: equal pay, equal opportunity, equal education and equal rights. We’re proud that Salesforce was one of the first companies in the nation to audit its employee pay to determine if gaps still... Read More

Careers, News

Apr 03, 2017 By Cindy Bolt

The 5 Biggest Trends Revolutionizing Manufacturing Customer Service

Your cost center just became your most important customer touchpoint. See why in our newest research report, “Revolutionizing Customer Service in Manufacturing.” Today, we're excited to announce the release of our “Revolutionizing Customer Service in Manufacturing” report. The Salesforce Research... Read More

Customer Service

Apr 03, 2017 By Heike Young

The Path Toward Equality: 5 Ways You Can Be a Leader of Social Change

Customers and employees want to do business with — and work for — equality-driven companies. In fact, 80% of business professionals believe companies have a responsibility to go beyond profit to make an impact on society, according to a forthcoming report by Salesforce Research. Looking around our... Read More

Cloud

Apr 03, 2017 By Erin Sherbert

6 Ways to Dodge Time-Wasting Meetings, and Stay Productive

It’s been said that too much of a good thing can do harm. I would put work meetings in that category. Don’t get me wrong. When done right, meetings serve a hugely valuable purpose in the working world. You can develop ideas with your team or hash out a new direction when things aren’t going... Read More

Cloud

Apr 03, 2017 By Nisha Pattan

The Keys to a Successful Subscription Revenue Model

The SaaS market is poised to surpass $112.8 billion by 2019, according to IDC research. At the heart of SaaS is the subscription revenue model, also known as 'pay as you go.' This phenomenon isn’t limited to software, you can see it in everything from ride services (Uber), to clothing (Rent the... Read More

Sales, Quote-to-Cash

Apr 03, 2017 By Alexandra Siegel

Why Equal Pay Day Matters: 7 Quotes

What is Equal Pay Day? Tuesday, April 4th marks Equal Pay Day — when we recognize that women on average are paid 20% less than men and how far into 2017 women need to work to earn what men were paid in 2016. Addressing the gender pay gap is an important step in building the path to equality for... Read More

Cloud

Apr 03, 2017 By Matthew Hutchison

27 Insights to Help Guide Your 2017 Marketing Strategy

With the first few months of 2017 under your belt, you're hopefully well underway to completing your digital marketing strategy for the year ahead. To help you with the finishing touches, we've assembled some of our most popular posts by subject. But before you dig in, two quick reminders: Be... Read More

Marketing, Customer Journeys, Strategy

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The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Welcome Casey Coleman to the Salesforce Ohana

Introducing Einstein High Velocity Sales Cloud

2017 Salesforce Equal Pay Assessment Update

The 5 Biggest Trends Revolutionizing Manufacturing Customer Service

The Path Toward Equality: 5 Ways You Can Be a Leader of Social Change

6 Ways to Dodge Time-Wasting Meetings, and Stay Productive

The Keys to a Successful Subscription Revenue Model

Why Equal Pay Day Matters: 7 Quotes

27 Insights to Help Guide Your 2017 Marketing Strategy

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First