360 PERSPECTIVES

How To Connect Silos
and Put Customers First

Sep 18, 2017 By Randy West

5 Things Every Company With Complex Revenue Recognition Processes Should Know

In recent months, companies with complex revenue recognition processes have been gearing up for a fundamental change in how they account for revenue derived from their contracts with customers. The new revenue recognition standard is known as ASC 606 in the United States, or IFRS 15 elsewhere... Read More

Sales, Quote-to-Cash

Sep 18, 2017 By Jamie Domenici

Meet Blaze: Your Guide on the Path to Success

Nothing is more important at Salesforce than customer success. We even have a special team dedicated to making sure you succeed: Cloud Services. Our mission is to take our customers from where they are to where they dream of being. Everyone’s journey is different and it’s nice to have a partner... Read More

Cloud, Customer Success

Sep 18, 2017 By Ruthie Miller

How You Can Help Small Businesses After a Natural Disaster

Within two weeks the southern United States was pummeled by Hurricanes Harvey and Irma, and our neighbors south of the border felt an 8.1 magnitude earthquake — an overwhelming amount of devastation in a relatively small proximity. It felt like a reminder from Mother Nature, lest we forget who’s... Read More

Small Business, Cloud

Sep 18, 2017 By Aygun Suleymanova

4 Keys to Closing the Customer Experience Gap: A Study by Harvard Business Review Analytics Services

Despite the rapid advances in digital and AI technology, most companies fail to deliver superior customer experiences. That's the conclusion of a recent report based on a survey of 680+ executives by Harvard Business Review Analytic Services. What to do about this widening customer experience gap?... Read More

App Cloud, IT

Sep 18, 2017 By John Carney

Dreamforce '17: Accelerating Digital Transformation of Telecom & Media Companies with Salesforce

The telecommunications and media space is constantly experiencing disruption and now more than ever companies are facing intense competition from digital service and IoT providers. To deliver growth in this crowded, rapidly-changing space, communications and media companies must give customers what... Read More

Communications, Events, Dreamforce

Sep 18, 2017 By Holly Firestone

Welcome 28 New Salesforce MVPs!

We're excited to welcome 28 new Salesforce MVPs and welcome back 102 re-awarded MVPs to the MVP Ohana today! We're also thrilled to announce 10 new inductees into the MVP Hall of Fame. The Salesforce MVP program honors and awards those making exceptional contributions to the Salesforce Community.... Read More

Careers, MVPs

Sep 18, 2017 By Graeme Grant

Holiday Readiness: Why Returns Are Good For Your Business

Not long after all the gifts have been opened, the next great holiday tradition commences – the return. How can retailers leverage this additional engagement with the returner, and how can the the risk of a return be mitigated in the first place?... Read More

Commerce, Shopper Experience, Holiday Readiness

Sep 17, 2017 By Sabrina Barekzai

50 Reasons To Be Excited About Dreamforce 2017

It's that time of the year already! Can you believe we’re 50 days away from Dreamforce? That’s right. The largest gathering of Trailblazers is upon us once again. Whether you’re brand new to Dreamforce or a seasoned veteran, we’re gearing up to make Dreamforce bigger and better than before.... Read More

Events, Dreamforce

Sep 15, 2017 By Blake Miller

Why Marketers Need to Deliver Accessible Emails

“Accessibility” is a term you have probably heard in email marketing circles, and one you will soon be hearing more often. What is it, and why does it matter to brands? Here’s a quick primer on accessibility in email marketing and some quick tips to get you started building your own accessible... Read More

Email Marketing, Best Practices

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How To Create a Customer-Centric Experience

The New Rules of Customer Engagement: Key Trends From Global Research

Salesforce.com

360 PERSPECTIVES

How To Connect Silos
and Put Customers First

5 Things Every Company With Complex Revenue Recognition Processes Should Know

Meet Blaze: Your Guide on the Path to Success

How You Can Help Small Businesses After a Natural Disaster

4 Keys to Closing the Customer Experience Gap: A Study by Harvard Business Review Analytics Services

Dreamforce '17: Accelerating Digital Transformation of Telecom & Media Companies with Salesforce

Welcome 28 New Salesforce MVPs!

Holiday Readiness: Why Returns Are Good For Your Business

50 Reasons To Be Excited About Dreamforce 2017

Why Marketers Need to Deliver Accessible Emails

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CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

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Europe, Middle East, and Africa

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Salesforce.com

360 PERSPECTIVES

How To Connect Silos and Put Customers First

Most Popular Stories

CTO Perspective: Take Your Development Team From Product- To Customer Centric

How To Create a Customer-Centric Experience

New Rules of Customer Engagement: Key Trends From Global Research

Americas

Europe, Middle East, and Africa

Asia Pacific

How To Connect Silos
and Put Customers First